Director of Infrastructure

• Define and communicate the vision strategy and roadmap for Platform Engineering aligned to enterprise goals.
• Provide executive oversight for platform reliability observability and operational readiness.
• Champion SRE-inspired practices including proactive monitoring and post-incident learning.
• Drive adoption of AI-enabled capabilities and automation to improve platform and operational outcomes.
• Define KPIs for Platform Engineering incorporating critical success factors from the product development community and Central Technology
• Partner with Product Development Security and Finance leaders on platform investment and priorities.
• Partner with the Platform Services organization to deliver requirements for services and service consumption from the Platform Engineering platforms
• Lead and develop Platform Engineering managers and senior managers fostering a culture of ownership and continuous improvement.
• Partner with respective Platform Engineering team members and leadership globally to effectively deliver services offered by Platform Operations
• Effectively steward financials related to the hardware software and labor spend for the Platform Engineering organization

• 10+ years of experience in technology roles spanning Platform Engineering Infrastructure SRE or large‑scale IT Operations environments.
• 5+ years of experience leading managers and multi‑team organizations including responsibility for setting strategy priorities and operating models.
• Proven ability to define and execute platform or operational strategy that delivers measurable improvements in reliability efficiency and developer experience.
• Strong understanding of modern platform concepts including cloud platforms observability automation CI/CD enablement and operational readiness.
• Demonstrated success partnering with senior engineering product and business leaders to influence decisions and drive alignment across organizations.
• Experience establishing metrics and outcome‑based accountability for platform reliability operational performance and developer enablement.
• Experience with public cloud platforms such as Amazon Web Services Microsoft Azure or Google Compute Platform
• Excellent communication decision‑making and stakeholder‑management skills with the ability to operate effectively at executive levels.
• Bachelor's degree in computer science or equivalent.

• Experience in the Financial Services industry or supporting complex regulated business products.
• Leadership experience across Platform Engineering Infrastructure SRE or IT Operations organizations.
• Experience managing IT Operations and production support functions.
• Strong understanding of modern platform cloud and operational practices including observability automation and CI/CD.
• Familiarity with operational tooling and ITSM platforms with the ability to guide strategy at scale.
• Experience driving AI‑enabled automation or intelligent operational capabilities in production environments.
• Experience with Amazon Web Services and Microsoft Azure public cloud platforms
• Demonstrated ownership of platform budgets vendor strategy and cost optimization initiatives.

• Financial Health
  
  • 100% 401k match up to 6% of salary
  • Stock Ownership Potential
  • Company provided life insurance - 1x salary + commission
• Physical Health
  
  • Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2000 annually) for specific plans and coverages
  • Additional medical Wellness Incentives - up to $300-$600 annual
  • Company-provided long- and short-term disability insurance
• Emotional Health
  
  • Trust-Based Time Off
  • 6-week Paid Sabbatical Program
  • 6-Week Paid Family Caregiving Leave
  • Competitive 8-24 Week Paid Parental Leave
  • Adoption Assistance
  • Leadership Coaching & Formal Mentorship Opportunities
  • Annual Flex Stipend - $1000 annually to cover personal education & well-being expenses
  • Tuition Reimbursement
• Social Health
  
  • Charitable Matching Gifts program
  • Dollars for Doers volunteer program
  • Paid volunteering days
  • 15+ Employee Resource & Affinity Groups

What We Do

At Morningstar we believe in building great products in-house in a highly collaborative agile environment where we focus on technical excellence the user experience and continuous improvement. Our technologists represent a range of skills and experience levels but they all view their work as a craft and push technology’s boundaries.

Why Work With Us

Imagining big things is in our blood -- it's transformed us from a company with just a few employees in 1984 to a leading independent investment research company with a worldwide presence today. As of April 2020 we acquired Sustainalytics to drive long-term meaningful outcomes for investors in the ESG space. Join us on this exciting journey!

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