Director of Infrastructure Engineering - Public Cloud Cost Optimization Engineer (FinOps)

Job Description
As the Director of Public Cloud Cost Optimization at JPMorgan Chase, you will be responsible for working with Finance & Business Managers, Architecture & Engineering and Production & Infrastructure team, specifically focused on Public Cloud cost avoidance/optimization and reducing technical debt.
Working the Consumer and Community Banking (CCB) business unit, you will design and implement a cost optimization function that defines and implement technical best practices, analyzes and optimizes application implementations, promotes continuous improvement through the systemic adoption of new releases and technologies, and provides transparency to the management on the overall Public Cloud usage, savings opportunities, and achievement of results. This role will also manage the CCB Public Cloud feature and blocker process, where requests are triaged, prioritized, and resolved.
Job responsibilities

• Become a trusted advisor for CCB Product teams on Cloud Cost Optimization best practices
• Support technologists in maximizing cloud variable spend by applying rightsizing, scheduling and serverless options
• Leading calls to keep stakeholders informed, providing insights and suggested course of actions
• Evangelize well architecture frameworks
• Demonstrate a deep understanding of cloud technologies and services, agile methodologies and IT operations
• Partner with financial and billing teams on capacity planning, budgets, and forecasts
• Helps establish an evergreen process for optimizing technical debt and technology updates
• Drive quality assurance efforts, ensuring that programs adhere to approved set of processes, policies, and standards
• Support stakeholders in understanding cloud spend to budget based on business roadmap and execution
• Perform operation research and quantitative study on application portfolio spend patterns to derive insights that can inform strategic and operational decisions
• Manage a process for development teams to submit public cloud feature requests and blockers
• Dive deep to understand and validate the requests, prioritize the needs, define options, and work with global technology partners to deliver solutions

Required qualifications, capabilities and skills

• 7 + years of hands-on AWS experience (Solution Architect/Engineer)
• Ability to write scripts and infrastructure as code (IAC) to interrogate the provisioned cloud resources
• Ability to understand detailed architecture diagrams to provide insight and solutions in response to feature requests or blockers
• FinOps Certified Practitioner or equivalent experience
• Experience developing and motivating team members in a federated or contribution delivery model
• Able to think strategically, execute surgically, prioritizing multiple tasks or agenda under pressure
• Ability to analyze cloud data/bills and help identify anomalies
• Able to analyze and produce meaningful insights from large, complex datasets
• Strong organizational skills, good judgment, fact based and decision-making ability
• Able to influence others across multiple functional areas to lead change
• Collaborative and participative style
• Able to contextualize abstract or complicated or new concept across all levels of stakeholders

Preferred qualifications, capabilities and skills

• Experience in FinOps principles, capabilities and the AWS Well Architected "Cloud" Framework
• Cloud experience (GCP, AWS, and Azure)
• Experience with AWS cost optimization capabilities: budgets, saving plans, enterprise discounts, trusted advisor, reservations, spot instances, reserved instances, etc.)
• Experience with FinOps Tools (Cloudability, CloudHealth, etc.)
• Working knowledge in hybrid cloud or multi cloud infrastructure financial management or migration execution
• Support stakeholders in understanding cloud spend to budget based on business roadmap and execution

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.