Director of Operations

BE authentic. BE influential. BE the expert. Be all that and more at Colliers.

At Colliers, we help leaders succeed by helping them build amazing workplaces, businesses and communities around the world. We do this by thinking differently, sharing innovative ideas and offering a unique and collaborative workplace where you can succeed.

Who you are

Strong client relationships are important to you. You enjoy playing a central role in customer care by bringing superior organizational skills, attention to detail, and a positive attitude to everything you do. You enjoy coaching, mentoring, and developing a dynamic team that works well together to achieve departmental and organizational goals.

As a Director of Operations, you will be involved in various aspects of managing an office portfolio on behalf of our clients. Working collaboratively and overseeing a dynamic team, you are comfortable handling operations and financial and administrative activities, managing important relationships with our tenants, property owner and vendors. You'll have the opportunity to share your innovative ideas to continually add value. You'll play a central role in consulting with new and existing clients and finding creative solutions to strategically position assets.

What you bring

• 5+ years of progressive experience managing commercial real estate.
• Bachelor's Degree in Business, Finance or related field
• Strong interpersonal skills along with high degree of professionalism and experience managing staff.
• Must have strong experience with real estate software such as YARDI, MRI, etc.
• Strong understanding of financial reports, basic business fundamentals, including P&L management.

Bonus skills and experience

• Industry specific certification such as CPM and/or RPA preferred
• Understanding of market cycles and the ability to set short and long-term strategies
• Demonstrate accountability with budget and capital expense.
• Business Development

What success looks like

• You successfully, manage, lead and develop the property management staff in the market consistently, ensuring thorough staff understanding and implementation of operations, policies, and procedures.
• You develop and maintain strong relationships with the property owner, tenants, vendors, and contractors. You effectively mentor and manage your team to reach overall organizational goals.
• You successfully assist in establishing and maintaining strategic relations with customers, suppliers, and other stakeholders.
• Successfully expanding the business base through regular contact with key clients and prospective clients.
• You effectively manage your day and can anticipate challenges and respond accordingly.
• You maintain existing clients while continually expanding the business base through regular contact with key clients
• Directly manage portfolio properties as necessary
• You enjoy active recruiting within the marketplace to grow the office strategically in certain defined market segments while setting growth targets for each year.

#LI-TS1

BE who you are and what you want to be with Colliers. We'd love to meet you. Apply today to join our team.

Please be aware that due to the COVID-19 pandemic, Colliers professionals in the United States are required to be fully vaccinated or engage in ongoing testing at regular intervals determined by Colliers in order to attend any Colliers workplace. As a condition of commencing any role, you will be required to self-report your vaccination status or testing results, as applicable, and provide verifying documentation. If you have any questions, please discuss with your Talent Acquisition Advisor.

Direct applicants only please, no agencies.

Colliers provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law.