Director of Operations, Talent Acquisition

We are seeking a highly skilled and experienced Director of Talent Acquisition  (TA) Operations to join our dynamic organization. As the Director of TA Operations, you will be responsible for leading and managing the strategic and operational aspects of our talent acquisition, employment brand, DEIB, and onboarding function. This role requires a deep understanding of the full talent attraction, recruitment, and onboarding life cycle.  Deep expertise with systems and automation, with a focus on optimizing our integration with our HRIS- Workday, ATS- Greenhouse, and CRM-GEM to drive operational excellence across TA.  And partnering with our leaders to create headcount, hiring & resource capacity models, plans & dashboards that provide key data insights to our teams.

The ideal candidate will have a customer-first mindset, possess strong program management skills, the ability to develop and execute strategies, and exceptional presentation skills to engage executive and board-level stakeholders. Additionally, we are looking for a leader that has proficiency in employment branding, vendor management, & budgeting; but, most importantly, can inspire our team, and our teams of teams to work together, to ensure an epic candidate-to-employee experience, who weaves DEIB in all that we do.

• Systems and Automation: Leverage strong knowledge of talent acquisition systems and automation, particularly with Workday (HRIS), Greenhouse (ATS), and GEM (CRM), to optimize talent acquisition and onboarding processes to enhance our candidate’s and employee’s experience. Collaborate with cross-functional teams to integrate and streamline talent acquisition systems.
• Program Management: Develop and implement comprehensive talent acquisition programs, ensuring alignment with organizational objectives. Manage end-to-end program lifecycles, including planning, execution, communication, monitoring, and evaluation. Identify and mitigate risks, resolve issues, and drive program success.
• Strategy Development: Collaborate with TA leaders and senior leadership to develop and execute talent acquisition strategies aligned with organizational goals. Conduct market research and analysis to identify trends, emerging technologies, and best practices. Translate insights into actionable strategies and initiatives.
• Goal Setting and OKR Management: Set performance goals and objectives for the talent acquisition team, aligning them with the overall business objectives. Monitor progress, provide guidance, and ensure timely achievement of key results. Regularly communicate updates to stakeholders.

• Proven experience in talent acquisition, recruitment, or related roles, with at least 10 years in a leadership or management position
• Strong knowledge and experience in talent acquisition systems and automation, specifically with Workday (HRIS), Greenhouse (ATS), and a CRM, such as GEM.
• Demonstrated program management & continuous process improvement skills, with the ability to manage multiple projects and initiatives concurrently
• Exceptional presentation and communication skills, with the ability to influence and engage stakeholders at executive and board levels
• Strong leadership and team management abilities, with a focus on mentorship and professional development
• Deep understanding of diversity, equity, inclusion, and belonging principles and their application in talent acquisition
• Experience in employment branding and leveraging digital platforms for talent attraction
• Proven vendor management and budgeting skills
• Strong analytical and problem-solving abilities
• Ability to thrive in a fast-paced and dynamic environment

• Experience in implementing artificial intelligence (AI) solutions within talent acquisition operations
• Experience Building Dashboard in PowerBI, or related BI tool, such as Tableau
• Located close to one of our major hubs in Atlanta, San Francisco, Dallas/Ft. Worth, Phoenix, or Charlotte.

Remote roles in the US are available in all states EXCEPT Hawaii, Alaska, Montana, or any US Territories. 

The base salary range for this position in Colorado, Connecticut, Washington, and New Jersey is $192,000 - $264,000yr, and in California and New York City is $212,000 - $291,500/yr. Base salary may vary depending on relevant experience, skills, geographic location, and business needs. We offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.

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