Director of Payments

About the position:

Stellar Health is recruiting a Director of Payments to lead the overall direction and execution of our Payments Team. Payments is integral to Stellar’s overall mission and vision, and this is an opportunity to work directly with Stellar’s CFO, as well as collaboratively with senior leaders of our Operations, Product, and Engineering teams, to scale a core business function. Sitting within Stellar’s Finance organization, the Director of Payments will oversee an already strong team and collaborate closely with accounting and FP&A focused colleagues. The Director of Payments will also join and be an active member of Stellar’s company-wide Extended Leadership Team.

What you’ll do:

• Own and drive payments strategy at Stellar, reporting to CFO  
• Conceptualize and implement processes to scale payment operations
• Work directly with our product, engineering, operations, and compliance teams to shape our approach to payments within the competitive and regulatory complex environments we operate in 
• Collaborate with our growth team on positioning Stellar payments in the market, 
• Partner with our operations team to deeply understand the needs of our users and ensure practices and providers are paid in a timely and accurate manner as efficiently as possible
• Set and achieve KPI's as it pertains to payments and lead a high-performing team 
• Work together with the rest of our finance team to better integrate payments into our accounting and FP&A processes  
• Implement and monitor payment support operations and processes 
• Improve & optimize on an on-going basis processes, workflows, partners and tools across the business related to payments 
• Identify new innovative opportunities and work with our product team to bring them to life
• Be an internal and external champion of Stellar's mission and vision, as well as the Payments and Finance team's goals
• Manage overall program risk and compliance

As Director of Payments you should have:

• You have a background in payments operations at a high growth company 
• You have a bachelor’s degree and ideally a related advanced degree
• You are excited to work collaboratively across Stellar’s org with key stakeholders in our payments process and have excellent project management skills with complex initiatives 
• You are passionate about and have a deep knowledge of payments frameworks, technologies, product solutions, commercial and operational frameworks 
• You have strong analytical skills and great business acumen
• You incorporate both qualitative and quantitative data into your analysis of problems to make keen insights that lead to impactful solutions 
• You are comfortable with ambiguity and have shown an ability to bring clarity to complex challenges
• You thrive working in a high growth/fast paced environment where you have a significant amount of autonomy and agency while be responsible for achieving specific business goals and metrics via clear expectation setting
• You are intellectually curious/love learning and take the responsibility of managing others and their career aspirations seriously 
• You have a clear understanding and experience in how automation, integration and scaling can directly impact workload and sustainable growth 
• You have a customer-oriented approach, with a pragmatic personality. You are passionate about accomplishing and contributing to achieving our business goals 
• You are outcome and data driven, clearly defining success metrics and measuring progress against them

Who will love this job:

• You are mission driven and want to make an impact by promoting value-based care payments to key stake holders
• You enjoy working on a passionate team of highly aligned colleagues
• You don’t take yourself too seriously and take time to enjoy our successes and learn from our mistakes
• You thrive on executing to clearly defined goals and are competitive in achieving them
• You aren’t afraid to ask why and be a highly visible member of Stellar’s extended leadership team
• You are intentional in your approach to hiring, mentorship, and performance management 
• You enjoy a strong work life balance but don’t mind the occasional late night or weekend project when necessary