Director of People Operations

About Vivvi: Vivvi provides child care and early learning for today’s families. We partner with employers of all sizes to make exceptional full-time and backup care more accessible and affordable. With beautiful campuses, flexible offerings, and trained, passionate teachers, we provide parents with peace of mind while offering employers the most powerful tool for recruitment, retention, and productivity.

About the role: As the Director of People Operations, you will help Vivvi become THE best place for educators to pursue their careers. You will impact the lives of hundreds of educators (and therefore thousands of children and families) by building the HR infrastructure and organizational culture to support our valued educators and broader team. 

You’ll join a small but mighty People function as the fifth team member and will be a trusted partner to the SVP of People, Heads of School, teachers, and leadership. If you’re a heart-led HR professional with outstanding foundational skills in employee relations, employee experience, DEIB, compensation, benefits, and compliance, a passion for education, and the determination to help build a game-changing organization, this could be the role for you!

Responsibilities

As the Director of People Operations, you will… 

• Act as an active and visible HR Partner to Vivvi’s campuses and other programs and provide input, strong influence, and counsel on HR-related matters to successfully build culture and mitigate risk
• Spend 2-3 days per week as a visible presence on Vivvi’s NYC campuses to support strong culture, relationship building, coaching of Heads of School, and effective people operations
• Prioritize diversity, equity, and inclusion company-wide across the employee lifecycle through goal setting and best-practice implementation
• Create and implement key HR initiatives related to employee experience and engagement
• Develop and monitor key performance indicators across the HR function
• Own and build upon total rewards programs including compensation frameworks and health, retirement, tuition, and other benefits
• In partnership with the People Operations Associate, own the execution of employee onboarding and offboarding, payroll approval and adjustments, workers compensation and various leave claims, and day-to-day employee HR needs
• Own employee data and reporting in partnership with People Operations Associate
• In partnership with the Senior Vice President of People. audit and implement all HR policies and practices across existing and new programs including federal, state, and local compliance and leave administration
• Serve as primary point of contact for matters of employee relations
• Support performance management and professional development initiatives

Requirements

You will be set up for success in the Director of People Operations role if you have… 

• 7+ years of experience in an HR capacity ideally focused on the development of impactful HR policies, procedures, and processes
• 3+ years of experience managing and/or mentoring more junior members of HR staff
• Excellent relationship management skills; ideally some experience with mediation or general employee relations matters
• Expertise in matters of payroll, benefits, compensation, and compliance
• Proven ability to develop and leverage key performance indicators to define success and promote continuous improvement
• Commitment to the mission and values of Vivvi
• Ability to manage multiple priorities in a fast-paced, high-growth environment
• Strong influence and conflict resolution skills
• Exceptional attention to detail
• Ability to work onsite in NYC 3 days per week 
• Candidates must possess independent US work authorization.

Benefits

Perks of joining Vivvi as the Director of People Operations include…

• Target annual compensation of $131,000 to $150,000 ($110,000-$125,000 salary, $21,000-$25,000 potential bonus)
• Competitive pay, including stock options
• Investment in your growth and skill development as a member of the growing Central Office team
• Comprehensive benefits package (medical, dental, vision, 401k, etc.)
• Flexible paid time off
• Free child care

We are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, or other characteristics protected by state or federal law or local ordinance.

One of Vivvi’s values is to treat each other with honor for the whole person (not just the roles we fulfill). This means we acknowledge each others’ rich experience, cultures, backgrounds, perspectives, and skills to reach the best outcomes. Applicants from diverse backgrounds are encouraged to apply. Questions? Reach out to us at [email protected] and include your resume. We look forward to receiving and reviewing your application!