Director of People Operations

Blank Street is looking for an experienced HR leader to lead the People Operations strategy throughout the organization. Reporting to the General Counsel and managing the existing People Team, this role will be critical in effectively scaling our team, along with developing a culture that our employees can be proud of. We’re looking for an inspiring individual with a passion for  both managing the details and setting the strategy. We’re excited to find someone who thrives in an ever-changing startup environment and is willing to contribute wherever necessary.

• Recruitment and Onboarding: Oversee and implement best practices relating to recruitment and onboarding of new employees. Develop salary bands and job levels/titles.
• Diversity & Inclusion: Ensure that Blank Street is creating a company built on inclusivity and diversity, from the hiring process to successful growth planning.
• Management & Mentorship: Lead and mentor a team of three.
• Culture: Play an instrumental role in helping to define Blank Street’s core values and develop programs that allow our values to come to life throughout the employee lifecycle.
• Performance Management: Lead our performance management strategy.  
• Leadership Development: Assist Founders and People Managers with the performance of the team.
• Employee Policies: Help to design employee policies around benefits, leave, performance evaluations, etc. and codify in the company handbook. Continue to adjust our policies for the needs of the business as we grow.
• Legal and Compliance: Work closely with the Legal Team to ensure we are compliant with applicable state and local laws.
• Benefits & Compensation: Own, manage and evaluate our payroll provider and benefit offerings. Serve as the internal main point of contact for benefits-related questions.
• Tools & Systems: Recommend and implement the best tools and systems in order to build a strong foundation for people operations and benefits. 

• 5+ years experience in Senior HR management role, specifically in a rapidly scaling or startup environment, with a successful track record of building great teams
• Experience working with a large hourly team in food & beverage, retail or hospitality  required
• HR Certification (PHR, SPHR) preferred
• Ability to work out of our office in Brooklyn most days
• Experience working within an organization with an established process and systems for hiring exceptional talent at a fast pace
• Comfortable in a strategic role, plus the ability to roll up your selves to get the job done
• Exceptional listening skills and the ability to build trust across all levels of an organization
• Ability to make data driven decisions
• Comfort with employment law and general HR best practices
• Excellent written and verbal communication skills; success in advocating and getting necessary buy-in for programs

• Salary Range: $140,000-$175,000
  • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
• Medical, Dental, and Vision coverage
• Weekly paychecks
• A whole lot of Blank Street swag & coffee