Director of Product - CMS & EMS

Finalsite is the preferred website communications enrollment and marketing platform of more than 7000 schools and school districts in 119 countries around the world. The company’s people products and services transform how schools connect and engage with their community recruit students and staff and fundraise; while managing the complex requirements around data privacy accessibility hosting and security. Finalsite products and services include award-winning website designs a robust content management system mass communications tools a powerful enrollment management system innovative inbound marketing tools data integration training support and marketing consulting. Finalsite is headquartered in Glastonbury CT USA with employees who work remotely in nearly every state in the U.S. as well as Europe South America and Asia. For more information please visit www.finalsite.com .

VISION

Finalsite will transform the way school communities engage with their schools. SUMMARY OF THE ROLE

Finalsite is seeking an accomplished Director of Product for our Content Management System (CMS) division and Enrollment Management System (EMS) divisions with a strategic focus on driving the integration of these lines to showcase the power of the Finalsite product suite. In this pivotal leadership role you will not only guide the strategic development and management of the CMS and EMS product line but also play a crucial role in harmonizing these with other Finalsite product lines such as Comms Mobile Apps and Finalsite Intelligence (AI Platform) to deliver a cohesive powerful suite of integrated solutions.

LOCATION

100% Remote - Anywhere within the US

RESPONSIBILITIES

• Strategic Vision and Leadership: Work with your teams to develop and articulate a future-focused vision and strategy for Finalsite's CMS and EMS ensuring it aligns with the company's broad strategic objectives and responds to the evolving demands of the educational sector.

• Product Line Expansion: Drive the expansion of the CMS and EMS product line strategically entering new market segments and enhancing our Total Addressable Market (TAM).

• Advanced Team Management: Lead mentor and scale a high-performing team of product managers and owners fostering an environment of innovation collaboration and operational excellence.

• Deep Stakeholder Engagement: Forge strong collaborative relationships with diverse internal teams including engineering sales marketing and support and notably with customer-facing product divisions.

• Market Insight and Innovation: Maintain a pulse on industry trends emerging technologies and market shifts. Spearhead partnerships value-driven component creation and explore M&A opportunities with the executive team to enhance product offerings and market position.

• Comprehensive Product Lifecycle Oversight: Ensure meticulous management of the entire product lifecycle delivering high-quality market-responsive CMS and EMS solutions on time and within scope.

• Data-Driven Leadership: Guide product and organizational strategy with a data-driven approach setting benchmarks and illuminating pathways for product cohorts.

• Elevated Cross-Functional Collaboration: Champion and enhance collaboration across product development marketing sales and support teams ensuring a unified strategic approach to product development and delivery.

• Enhanced User Experience: Guarantee that CMS and EMS products are not only user-friendly but also seamlessly integrate into the suite experience of Finalsite ensuring a cohesive user journey.

• Feedback and Documentation Excellence: Cultivate a robust feedback loop with clients leveraging insights to validate and inform product enhancements. Craft and maintain comprehensive product documentation including APIs user guides and release notes.

QUALIFICATIONS AND SKILLS

• A solid 12+ years in the realm of product management with at least 3 in a director role on Platform for a SaaS product.

• Bachelor's in a pertinent domain; an MBA or equivalent experience is looked upon favorably.

• Prior experience leading data billing or finance-based product teams with a proven track record of delivering complex large-scale solutions.

• Deep understanding of technology infrastructures software development intricacies and a strategic outlook to drive innovation in product development.

• Stellar communication skills to foster understanding and collaboration across multidisciplinary teams.

• Comprehensive grasp of technology infrastructures software development nuances and a keen understanding of the SaaS ecosystem.

• Understanding of payments billing and related systems ensuring the seamless integration of secure and user-friendly financial transactions within the EMS and expand into payments within CMS in the future.

• In-depth knowledge of data storage security and privacy requirements and regulations ensuring CMS and EMS upholds the highest standards of data integrity and compliance.

• Proficient in leveraging data to make strategic decisions and guide product direction.

• A forward-thinker with the verve to push boundaries champion innovation and explore new possibilities in product development.

• An inherent zeal for education and an alignment with Finalsite's core ethos.

• Familiarity with Agile/Scrum methodologies is a plus.

• Excellent digital collaboration skills being able to work across multiple geographic regions and time zones using various internet-based tools.

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities however these opportunities are limited to permanent residents of the United States. Current residency as well as continued residency within the United States is required to obtain (and retain) employment with Finalsite.

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security where possible apply through our company website at finalsite.com/jobs.