Director of Product Design

Grailed is one of the largest peer-to-peer marketplaces for resale fashion. Our platform has connected millions of style enthusiasts and casual fans. Our goal is to make Grailed the number one marketplace while continuing to empower our user base: allowing them to take control of fashion commerce.

Grailed is a fully-remote team that works across the US between the hours of 10am and 6pm ET. We also have our headquarters in NYC (SoHo) for those who wish to work from an office environment. Our team prides itself on providing an environment that encourages learning and growth, giving you the opportunity to lead your own projects and take pride in the work you do. We're constantly looking to create a more inclusive, collaborative, fun, and effective work environment.

• Be accountable for the quality of the Grailed user experience, advocating for design across our internal teams
• Work through the design team to create rational, articulable, elegant solutions to complex problems and user journeys
• Drive design strategy and push to support potential opportunities that are backed by research and data, strategically driving a path forward beyond MVP
• Collaborate with designers and cross-functional teams to ensure the best, most relevant practices are employed and are evolving through the growth of the company
• Manage our team of designers embedded on squads, guiding both performance and growth, while assisting in the recruitment process to onboard new talent
• Coach teams on how to validate their designs with the right user science tool for the job
• Define a Grailed design system that can easily be grasped by all team members

The following might describe you: 

• 8+ years of digital/product design experience, 3+ years of building and managing high performance teams
• Proven track record of leadership, taking ownership and driving results in a fast-paced, iterative, startup environment 
• Ability to balance growth levers that drive business impact with experiences that adhere to longer-term brand and experience strategies
• Well versed in, and opinionated about visual and user experience design
• Comfortable leading teams of designers and non-designers through design-led activities and processes
• You're an expert in web and mobile app design, best practices and stay current with iOS updates, trends, and design patterns
• Ability to develop and articulate strategy and perform tactically
• Excellent oral and written communication, negotiation, and project management skills
• Experienced with different design and development methodologies and able to apply selective aspects of them when needed