Director of Product Education

About You

The Director of Product Education is a key member of the Product Team overseeing education for all new and existing products and science, reporting directly into the VP of Product Innovation & Marketing.  The Director of Education will develop a functional education platform and all educational materials to feed the marketing teams, PR, sales teams, customer service and clinical affairs teams with fully researched educational materials and strong communications.  

This role will work closely with the full Product Development & Marketing Team, Science Team, Clinical & Medical Affairs, Brand Marketing, Professional Marketing, Digital Product and Customer Service to create and execute all educational materials to be utilized internally and consumer facing.  

Responsibilities

• Develop a functional educational platform for all new and existing educational materials 
• Create all fully researched educational materials for cross functional teams; to be utilized across company efforts (to include brand growth & digital marketing activations, PR activities, internal team trainings, sales trainings and new product launches)
• Work as a liaison with Science, Clinical, Professional, Retail, Marketing, Customer Service and Creative to create understandable educational presentations, RTBs and materials that are based in a deep understanding of science
• Partner with the VP of Innovation & Marketing to understand strategy, sales objectives and deliver education strategy and curriculum to support the business objectives and goals directly related to all channels
• Advise on education assets for ongoing and new programs; including product launch education, in-store consultation tools, how-to’s, video scripts, product soundbites and selling tips
• Work alongside the VP Retail on gratis programs for all retailers

Requirements

• Bachelor’s degree required
• 8+ years of experience in product education in the beauty and/or wellness industry; supplement background preferred
• Demonstrated ownership of programs, embracing strategic vision as well as excellence in execution
• Must be able strategize and execute programs in full
• Must be a team player; possessing the ability to build and nurture strong relationships and gain the respect of members of internal and cross-functional teams
• Must possess excellent oral and written communication, analytical, and creative skills
• Must be flexible and determined, possessing the ability to handle a multitude of projects and the willingness to put in the time necessary for success
• Fosters an encouraging, respectful, team-oriented organization