Director of Product - Fintech

Valon’s Product Department is a growing, fast-paced team with a goal of building a mortgage servicing platform that both empowers mortgage servicing agents to focus on providing exceptional services and also delivers a phenomenally transparent product experience to homeowners. As Director of Product, you will own and drive forward both the homeowner and servicing team member experience end-to-end in our web, mobile channels and digital notifications for payments. You’ll be working closely with our world-class engineering team to design, build and scale a fintech platform that transforms complicated mortgage regulation into intuitive, seamless user experiences.

• Build, develop and mentor a team of product managers focused on strengthening and expanding our suite of mortgage and financial services experiences
• Lead our transformative mission to empower homeowners with access to stress-free, financial solutions
• Define, own, and deliver business-level objectives and product strategy for the payments, banking and escrow teams
• Create and manage team work plans, including staffing and budgets
• Contribute to the product management cohort by mentoring junior PMs and evolving the product methodology
• Develop and execute a technical vision that embeds our products throughout the Valon ecosystem
• Create & present business cases and business models for new product investments, and measure/quantify success of product launches
• Work with Product Leadership and product teams to define and integrate best practices and processes related to goals & metrics, customer feature requests and internal tools
• Lead by example, at times, working alongside the team in defining requirements, workflows, interaction, user journeys, process/screen flows, and wireframes
• Drive efficiency and automation for Valon’s operational teams working with homeowners on the front lines
• Define simple, generalizable technical solutions to ambiguous problems and outline the solutions via clear and executable product requirements

• You have managed a product foundational in nature, providing the digital bedrock for multiple use cases and platforms
• You thrive in ambiguity, you can iterate and deliver products quickly
• You have a proven track record of building and launching delightful products through a customer-centric, iterative approach
• You have experience building and managing cross-functional teams
• You have excellent 360 degree stakeholder management skills 
• You are the mastery of key product management concepts, including a deep technical understanding of how software works, how to structure a good sprint process, and how to take a product from concept through launch
• You are able to make decisions quickly in a fast-paced work environment

• 7+ years of product management experience in technical, complex product portfolio. 4+ years managing other teams or people.
• BA/BS degree or equivalent work experience
• MBA, other advanced degree or equivalent experience is a plus
• Familiarity and comfort working with financial and regulated systems also a plus
• Excellent written and verbal communication skills, and the ability to foster conversations that build consensus

• Compensation; base compensation band $199,500 - $256,500 with a meaningful stake in the company via equity and our performance bonus program 
• Health & well-being; we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits, One medical membership, and Talkspace to provide mental health support
• Food & meal allowance; in-office snacks, drinks, Tuesday dinners, and $400 monthly stipend towards your lunches or groceries 
• Grow together; learning & development opportunities including regular review cycles that feature 360 degree feedback. 
• Equipment; we’ll provide you with the equipment you need to be successful and a one-time $200 stipend for your initial desk setup 
• Generous time off; paid time off, uncapped sick days, and 11 company holidays 
• Baby bonding time!; 3 months off for birthing parents and 2 months off for non-birthing parents - fully paid so you can focus your energy on your newest addition