Director of Product - Fintech
Job Description
About the Company
Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.
Valon’s Product team is a growing, fast-paced team with a goal of building a mortgage servicing platform that both empowers mortgage servicing agents to focus on providing exceptional services and also delivers a phenomenally transparent product experience to homeowners. As Director of Product, you will own and drive forward both the homeowner and servicing team member experience end-to-end in our web, mobile channels and digital notifications for payments. You’ll be working closely with our world-class engineering team to design, build and scale a fintech platform that transforms complicated mortgage regulation into intuitive, seamless user experiences.
As a Director of Product, you’ll- Build, develop and mentor a team of product managers focused on strengthening and expanding our suite of mortgage and financial services experiences
- Lead our transformative mission to empower homeowners with access to stress-free, financial solutions
- Define, own, and deliver business-level objectives and product strategy for the payments, banking and escrow teams
- Create and manage team work plans, including staffing and budgets
- Contribute to the product management cohort by mentoring junior PMs and evolving the product methodology
- Develop and execute a technical vision that embeds our products throughout the Valon ecosystem
- Create & present business cases and business models for new product investments, and measure/quantify success of product launches
- Work with Product Leadership and product teams to define and integrate best practices and processes related to goals & metrics, customer feature requests and internal tools
- Lead by example, at times, working alongside the team in defining requirements, workflows, interaction, user journeys, process/screen flows, and wireframes
- Drive efficiency and automation for Valon’s operational teams working with homeowners on the front lines
- Define simple, generalizable technical solutions to ambiguous problems and outline the solutions via clear and executable product requirements
- You have managed a product foundational in nature, providing the digital bedrock for multiple use cases and platforms
- You thrive in ambiguity, you can iterate and deliver products quickly
- You have a proven track record of building and launching delightful products through a customer-centric, iterative approach
- You have experience building and managing cross-functional teams
- You have excellent 360 degree stakeholder management skillsÂ
- You are the mastery of key product management concepts, including a deep technical understanding of how software works, how to structure a good sprint process, and how to take a product from concept through launch
- You are able to make decisions quickly in a fast-paced work environment
- 7+ years of product management experience in technical, complex product portfolio. 4+ years managing other teams or people.
- BA/BS degree or equivalent work experience
- MBA, other advanced degree or equivalent experience is a plus
- Familiarity and comfort working with financial and regulated systems also a plus
- Excellent written and verbal communication skills, and the ability to foster conversations that build consensus
- Compensation; base compensation band $199,500 - $256,500 with a meaningful stake in the company via equity and our performance bonus programÂ
- Health & well-being; we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits, One medical membership, and Talkspace to provide mental health support
- Food & meal allowance; in-office snacks, drinks, Tuesday dinners, and $400 monthly stipend towards your lunches or groceriesÂ
- Grow together; learning & development opportunities including regular review cycles that feature 360 degree feedback.Â
- Equipment; we’ll provide you with the equipment you need to be successful and a one-time $200 stipend for your initial desk setupÂ
- Generous time off; paid time off, uncapped sick days, and 11 company holidaysÂ
- Baby bonding time!; 3 months off for birthing parents and 2 months off for non-birthing parents - fully paid so you can focus your energy on your newest addition
Date Posted
01/20/2023
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