Director of Product Management, Head of Product - Grailed

About the Team

Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

Our team prides itself on providing an environment that encourages learning and growth, giving you the opportunity to lead your own projects and take pride in the work you do. We're constantly looking for chances to create a more inclusive, fun, collaborative, and effective work environment.

Role Overview

As the Head of Product Management at Grailed, you will be responsible for translating business goals and vision into product strategy. You will work alongside Grailed and GOAT Group leadership to develop strategy, define roadmaps, and drive execution. You will lead our product development processes to ensure we’re delivering compelling user experiences across both web and app for our community.

Our marketplace and brand resonate strongly with our global community. We’re excited to continue delivering value in support of enabling the global style community to take control of fashion commerce.

To best position ourselves for success⁠— we need someone like you.

In this role, you will:

• Partner with leadership to develop product strategy in support of business objectives
• Own the overall product roadmap for Grailed
• Act as the key product expert and evangelist both internally and externally
• Hire, develop and manage a team of product managers
• Lead your own cross-functional squad, ensuring high quality and on time delivery of product features
• Implement qualitative and quantitative product discovery techniques that value rapid, shared learning of user needs and product solutions
• Partner with Engineering to implement product delivery techniques that value rapid and continuous delivery of validated product
• Work closely with cross-functional partners such as Product Designers

We are looking for:

• 12+ years of product management, primarily in a consumer-facing, high-growth environments; multi-sided marketplace, e-commerce, community-oriented brand a plus 
• Experience leading outcome-based product development with measured success such as OKRs
• Able to provide recurring performance reporting with leaders and stakeholders in a timely manner
• Track record in owning a product or large scale features, taking them from concept through to iteration
• Direct experience or deep understanding of the fashion, e-commerce, or style space
• Dedication to providing the best possible customer experience
• Strategic product thinking, the ability to examine the wider market, changing business needs and data in order to prioritize and validate ideas 
• An ability to think both analytically and empathetically about the needs of the customer and business
• An innovative thinker, interested in experimentation and pushing boundaries
• Proven success in motivating individuals/teams across the organization to come together to get things done
• An active listener, with the ability to create a good rapport with all departments
• Excellent verbal and written communication skills
• Impeccable attention to detail and organizational skills