Director of Product Management: Payments Platform

Being a Champion for SMBs is good for business. And a career defining opportunity for you

As a leading provider of cloud-based software that simplifies, digitizes, and automates complex, financial operations for small and midsize businesses, Bill.com has grown with an entrepreneurial spirit that pursues continuous innovation. We’re driven by the belief that our technology can make a meaningful difference for small to midsize businesses. 

We’re building the financial operations platform of the future to be used by millions worldwide. We have operations in San Jose, CA Draper, UT, Houston, TX and Sydney, AUS and are continuing to expand into other geographic locations. We’re partners with iconic US financial institutions and more than 80% of major accounting firms. If you’re looking for a place that helps you do the best work of  your career, look no further than Bill.com. 

Make your impact within a rapidly growing Fintech Company

We are looking for a payments expert to join Bill.com’s product team who will help reinvent the way Small and Medium Sized Businesses pay and get paid in a secure fashion.

BILL is seeking a strategic & experienced platform product leader who will be responsible for leading the enterprise-wide Payments platform. 

As a seasoned leader in the product team, your team will be responsible for ensuring Payments platform readiness to process $1T annual TPV.

Responsibilities:

• Own and manage the payments roadmap to provide holistic and innovative B2B payments offering by clearly understanding the business goals and customer needs across multiple channels (Direct customers, Accountants & Bank partners)
• Lead the payments platform product team
• Innovate, define and deliver high priority payments initiatives by working closely with a cross-functional team of Business owners, Developers, QA, Designers, 3rd-party partners and more
• Align with multiple stakeholders to prioritize initiatives
• Drive strategic thinking to design and propose new revenue generating payment products

Professional Experience/Background to be successful in this role

• 10+ years of product management or related professional experience in the SaaS industry with extensive domain knowledge in Payments and/or Financial Services. 
• Experience in directing and controlling the activities of one or more functional areas/divisions through managers who have overall responsibility for the successful operation of those assigned areas
• Experience in managing a team of product managers, hiring and retaining top talent
• Deep expertise in multiple payment networks and payment financing (examples include ACH, Cards, RTP, Supply Chain Finance, etc..)
• Proven track record in getting stuff done and enabling teams to ship products that deliver substantial value with simple & intuitive customer experience
• Experience in working at matrixed organizations with strong cross-functional collaboration 
• Exceptional at developing and nurturing relationships with key internal & external stakeholders
• Experience in agile methodologies and its best practices

Competencies (Attributes needed to be successful in this role):

• Understanding of key product management concepts
• People and content leadership expertise
• Strong team player with the ability to put team before self and are energetically collaborative across many stakeholders
• A positive and entrepreneurial mindset. Self-aware with a strong desire to learn and continuously improve. We’re looking for lifelong learners
• Comfortable working in a fast-paced and ambiguous environment
• Possess high level of intellectual curiosity and growth mindset
• Develops and defends strong points-of-view with data and analytics
• Well organized, able to multitask, able to ruthlessly prioritize with minimal direction
• Communication and listening – Speaks and writes clearly and articulately. Seeks to understand other viewpoints.  Maintains these standards in all forms of communication
  

Let’s talk about benefits:

• 100% paid health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts 
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off 
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

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