Director of Product Management: Risk Platform

Being a Champion for SMBs is good for business. And a career defining opportunity for you

BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms. 

BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and Sydney, AUS and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

This position is based at San Jose.  We support a  hybrid work environment with on-site and remote work days.

Make your impact within a rapidly growing Fintech Company

We are looking for a strategic & experienced platform product leader who will be responsible for leading the enterprise-wide Risk Platform (covering Fraud/Compliance/Credit). 

As a seasoned leader in the product team, your team will be responsible for:

1) Protecting our customers from bad actors. Maintaining the trust & safety of the overall ecosystem while complying with all legal and regulatory obligations

2) Manage credit/underwriting platform that balances customer experience, business growth & credit risk 

3) Risk platform readiness to process $1T annual TPV

Responsibilities:

• Own and manage the Risk roadmap to provide holistic and consistent Risk controls for B2B payments by clearly understanding the business goals and customer needs across multiple channels (Direct customers, Accountants & Bank partners)
• Lead the Risk platform product team
• Innovate, define and deliver high priority payments initiatives by working closely with a cross-functional team of Business owners, Developers, QA, Designers, 3rd-party partners and more
• Align with multiple stakeholders to prioritize initiatives

Professional Experience/Background to be successful in this role:

• 10+ years of product management or related professional experience in the B2B Payments industry with extensive domain knowledge in Fraud, Underwriting/Credit, Compliance, Payments
• Experience in directing and controlling the activities of one or more functional areas/divisions through senior managers/Directors who have overall responsibility for the successful operation of those assigned areas
• Proven track record in getting stuff done and enabling teams to ship products that deliver substantial value with simple & intuitive customer experience
• Direct portfolio management experience over credit risk, fraud and/or compliance 
• Experience in working at matrixed organizations with strong cross-functional collaboration 
• Exceptional at developing and nurturing relationships with key internal & external stakeholders
• Experience in agile methodologies and its best practice
• Experience in managing a team of product managers, hiring and retaining top talent

Competencies (Attributes needed to be successful in this role):

• A positive and entrepreneurial mindset. Self-aware with a strong desire to learn and continuously improve. We’re looking for lifelong learners
• Develops and defends strong points-of-view backed by data and analytics
• Comfortable working in a fast-paced and ambiguous environment
• Possess high level of intellectual curiosity and growth mindset
• Well organized, able to multitask, able to ruthlessly prioritize with minimal direction
• Regulation knowledge across payments, financing and lending
• Strong team player with the ability to put team before self and are energetically collaborative
• Communication and listening – Speaks and writes clearly and articulately. Seeks to understand other viewpoints.  Maintains these standards in all forms of communication

Let’s talk about benefits:

• 100% paid health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts 
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off 
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more 

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