Director of Product Operations

Reports to: Chief Product Officer

Location: Remote, US and Canada Only 

Compensation Range: $180,000 to $210,000 base plus bonus and equity

What We Do: 

Founded in 2015 as a fully remote company by former NSA cyber operators, Huntress was built on a simple premise: to force hackers to earn every inch of their access. 

Today’s cyber-attacks aren’t limited to large organizations with the security tools that can ward off threats. Hackers don't discriminate and will find a way to penetrate any vulnerability in any size business, which is why Huntress focuses on protecting those small to midsize businesses that make up the backbone of our economy.

Huntress stops hidden threats that sneak past preventive security tools by utilizing our award winning security platform and expert human threat hunters through dynamic products including Managed EDR, MDR for Microsoft 365, and Managed Security Awareness Training.

Join the hunt and help us stop hackers in their tracks!

What You’ll Do: 

Huntress is looking for an experienced product operations leader to lead our recently created product operations team.  At Huntress, product includes product management, engineering, and design. In this role, you’ll lead a team that makes the entire product organization more effective. You’ll refine the mission for the team, work with the product leadership team to set goals and identify problems that are keeping us from achieving our mission. You’ll define the skills and capacity needed and manage a team to deliver a system that gets better every quarter. We’re in the midst of transforming to a multi-product company and we can’t wait to welcome a passionate, inclusive operations leader to help accelerate our next phase of growth. 

At Huntress, we work with low walls between disciplines because we believe good ideas are everywhere and the best products come from teams who work together to deeply understand our customers, experiment, and validate our products. This role reports to the Chief Product Officer.

Responsibilities:  

• Design and run the operational system for Huntress’s product department that enables continuous innovation, fast learning, and deep customer empathy. 
• Manage a team of operations specialists. Define the skills needed for Huntress to run an amazing product system and develop a team to deliver. 
• Build a system for ensuring we have the right data to make decisions about product investment and roadmap. 
• Improve transparency and collaboration between product and other departments by working collaboratively with leaders across Huntress and building and managing collaboration mechanisms. 
• Travel approximately 10% of the time to meet with our team. 

What You Bring To The Team:  

• 8+ years of experience in a product or operational role in a SaaS company, at least part of which was during a period of very rapid growth
• At least two years of experience in a product, engineering, or business operations role
• Track record in diagnosing systems and creating effective operating mechanisms to help fast growing companies achieve their goals. 
• Extraordinary collaboration skills. 
• The ability to develop and help others develop meaningful business KPIs
• Experience leading a team. Skilled at hiring, building teams, leading and coaching individual contributors.
• Excellent verbal and written communication skills; the proven ability to distill complex ideas for a variety of audiences
• Strong presentation skills and gravitas

What We Offer:

• 100% remote work environment - since our founding in 2015
  
• Generous paid time off policy including vacation, sick time, and paid holidays
• 12 weeks paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans 
• 401(k) with 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees 
• One-time $500 stipend to build/upgrade home office
• Annual allowance for education and professional development assistance 
• $75 USD/month digital reimbursement
• Access to both Udemy and BetterUp platforms for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status or any other legally protected status. 

We do discriminate against hackers who try to exploit small businesses.

Accommodations:

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].  Please note non-accommodation requests to this inbox will not receive a response.  

If you have any questions about your personal data privacy at Huntress, please visit our privacy page.