Director of Product Operations

Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. 

Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors. 

Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security. 

Our team is fast-growing and driven to become one of the largest fintech companies in the world.  Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in.

We're seeking a proactive and detail-oriented Senior Product Operations Manager to synchronize cross-functional teams, ensure timely release of features, and manage resources for efficient project delivery. The ideal candidate will excel in coordinating version releases, project managing feature deployments, overseeing daily meetings, and optimizing resource allocation among Product, Development, DevOps, QA and Data teams.

• Coordinate and synchronize efforts across various teams to ensure smooth collaboration and alignment of objectives.
• Manage version release schedules and timelines, ensuring timely deployment of features and updates.
• Project manage feature releases, from planning to execution, to ensure on-time delivery and quality standards.
• Facilitate daily meetings, providing updates, addressing challenges, and fostering a collaborative environment.
• Optimize resource allocation among teams to ensure teams meet their deadlines.
• Identify and address bottlenecks or challenges in project execution, implementing solutions to improve efficiency and productivity.
• Collaborate with stakeholders to prioritize tasks, manage expectations, and ensure alignment with business objectives.
• Continuously monitor and evaluate processes, identifying areas for improvement and implementing best practices to enhance operational efficiency.
• Collaborating with stakeholders in multiple countries.

• Bachelor's degree in business, engineering, or related field.
• Excellent communication skills both in English and Hebrew.
• At least 5 years of experience in Product Operations management, in a software development environment.
• Strong organizational and communication skills, with the ability to coordinate and lead cross-functional teams.
• Proficiency in project management tools and methodologies.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Attention to detail and ability to manage multiple projects simultaneously.
• Strong problem-solving skills and ability to think strategically.
• Experience in resource management and optimization is a plus.
• Knowledge of Agile and Scrum methodologies is highly desirable.