Director of Product, Personalization

About the Role

The Director of Product, Personalization sets the vision, roadmap, and strategy for how to best engage, convert, and retain shoppers using AI/ML-driven personalized styling and bundling experiences and oversees all aspects of getting it built and deployed.

You will oversee our biggest innovation initiative that will have impacts on the user experience of 100M shoppers and 100+ major retailers. Your focus is to define and roll-out our Shopper Profile and Closet initiatives - including major flagship features that drive loyalty and lifetime value of the customer and meaningful insights to retailers. 

You will collaborate with Product Managers, UI/UX designers, and Data Analysts, Data Scientists, Engineers, and Product Marketing to ensure that Product, Sales, and Client Success teams are equipped with insights that power differentiated and personalized products and quantify their impact for customers.

What You Will Do

• You will grow and oversee our emerging Personalization product suite, inclusive of defining the user-facing product needs for our AI/ML engine capabilities and the corresponding front-end experience. Your impact will be felt daily by thousands of employees and customers and millions of shoppers
• You will be a member of the company’s Leadership Team, helping to determine company-wide strategy and priorities
• What you build will drive not only product and business strategy for Stylitics, but also the strategies of 100+ of the world’s top brands and retailers
• You will get to drive the launch of new and innovative experiences that will rapidly become industry-standard
• If you do this well, you’ll likely be seen as an architect of the future of retail in the industry

Qualifications 

• Product Management Experience:
  
  • 7+ years of experience planning and deploying consumer-facing e-commerce and personalization products and programs for a major brand or retailer, or equivalent product leadership experience
  • Track record of successfully driving product strategy and execution for large, multi-product, multi-platform solution suites (vs. a single product or platform)
  • Proven record of successful metric-driven product impact in close collaboration with an engineering team
  • Experience identifying the needs of customers and prospects and developing product roadmaps to  meet those needs
  • Proven record of translating needs and features into customer-facing messaging and positioning
• Influence & Leadership Experience:
  
  • Very strong critical thinking and analysis skills. Ability to take an ambiguous problem, use data-informed brainstorming, identify goals and clear metrics, and drive a team to deliver on those goals
  • Comfort managing efforts through a mix of influence, direct reports, and partnerships with other teams
  • A collaborative and collegial leadership style with a history of nurturing and growing talent
  • Strong verbal/written communication & presentation skills
  • An exceptional ability to ask the right questions and spot issues when looking at data or insights
• E-commerce Personalization Experience:
  • Advanced and current understanding of the workings and best practices in personalization, UI/UX optimization (especially mobile), A/B test-driven decision-making, and digital commerce
  • Extensive experience in personalization / recommendations / similar ML-based capabilities / features reaching millions of online shoppers
  • Engineering / applied science background or have worked hand in hand with data scientists on such problems 
  • Experience in fashion, softlines, and hardlines online retail, understanding what makes retailers successful on the web and how that success is measured in the form of funnels, conversion, AOV, and UPT
  • Comfort and experience presenting to and working with senior executives at large retailers and brands, as a subject-matter expert

Salary

When we find the right person, we try to put our best foot forward with an offer that excites you and is fair on our end. We consider the skills and experience you bring, what similar jobs pay and make sure there’s equal pay for equal work among those you’ll be working with. The base compensation amount for this role is targeted at $140,000.00 - $180,000.00 USD annually. The final offer also takes into account other factors of a total compensation package. Please note that the range is being shared in good faith and is subject to modification based on changing market and business conditions.

Our Benefits & Perks

• Vision and dental insurance options that are fully covered by us
• Medical plan coverage, with options that start at no cost to you  
• Competitive salary along with career planning for the future
• For this role, stock options in a company that is growing rapidly and successfully
• Commuter benefits program
• Company matched 401k plan to help plan for your future
• Generous paid time off policies
• Work events - both virtual and in person
• Access to Gympass - a company paid benefit giving you access to numerous physical and mental well being needs
• Working with fun, hardworking, nice people who are committed to making a difference