Director of Product Strategy & Management, MDLIVE - Work at Home

The MDLIVE Director of Product Strategy & Management is responsible for designing, building, and maintaining a product portfolio tied to discrete business units or product / platforms. Responsibilities include market / customer evaluation, business case building, partnership assessment, and go to market strategy, as well as ongoing product evaluation and maintenance. In this role, you will work cross-functionally with other departments including marketing, sales, engineering, operations, and finance as well as externally with customers/prospects, outsource providers, consultants and industry organizations. You will also work internally with Product Managers to ensure end-to-end customer offering enablement and execution. You'll correct client problems relating to product and operations, make recommendations to improve existing product (voice of customer and product development), create new product strategy (business model and product development), participate in new business development and product partnership discussions (business model and product integration), and provide sales support (training and client demos) and marketing support.

Essential Job Functions

• Thorough understanding of the evolving healthcare and telehealth market landscape so product strategies derive the maximum strategic and financial gain for MDLIVE Inc.
• Maintain current competitive intelligence documentation to assist with MDLIVE positioning and differentiation
• Lead the development and refreshing of the BU / platform product strategy and roadmap, leveraging market, client, and customer assessments, competitive analyses, industry trends, and business case evaluation
• Work with Product Managers to ensure MDLIVE products deliver a solution that drives value for clients and customers, and meet core KPI / requirements
• Support sales and client success teams with sales presentations, designated speaking engagements and other venues as assigned
• Drive go-to-market activities for new solutions (via build or partnership)
• Responsible for monitoring and improving product performance through product dashboard, reporting and other tools and methods
• Develop and conduct sales trainings for partnership initiatives
• Develop the corporate strategy on build/buy/partner and work closely with executive and product team to make data-driven decisions on best approach to meet market needs
• Develop and adapt pricing models as needed to remain competitive
• Develop relationships and agreements with channel partners to accelerate distribution
• Create and maintain processes for defect triage, enhancement requests with relative prioritization, and roadmap development, gaining buy-in from all stakeholders in the process

Knowledge/Skills/Abilities

• Strong analytical and product planning and management skills
• Ability to effectively prioritize and simultaneously manage responsibilities and assignments
• Working in a fast-paced environment that is highly entrepreneurial and results driven
• Self-starter who can operate with limited guidance but knows when to ask for help
• Deadline-driven to always deliver analyses, insights, and results on-time
• Intellectual curiosity, relentless push for underlying insights and "why" to complex questions
• Excellent analytical skills (problem structuring and problem solving)
• Excellent ability to create logic-driven, data-backed recommendations with an eye towards pithiness; excellent written and oral communication skills; PowerPoint mastery
• Proven ability to collaborate effectively and manage complex projects
• Positive attitude and proven team player
• Fearless to take on new responsibilities or try something new
• Outstanding flexibility, adaptability and sense of accountability

Education & Experience should include:

• Bachelor's Degree, Master's desirable
• 10+ years of product management / strategy and planning experience preferred
• Healthcare industry knowledge a plus
• Experience in change management and partnership management preferred, including people management

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 148,800 - 248,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.