Director of Professional Services - REMOTE

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Professional Services. In this role, you will oversee critical improvements in service delivery processes while partnering with various teams across the organization. Your leadership will ensure that projects meet deadlines and budgets while achieving high customer satisfaction levels. As a customer advocate, you will navigate responses to customer needs effectively. You will also be responsible for reporting to senior leadership on staffing and project health, driving the group toward improved performance, and developing your team's skills and knowledge.