Director of Proposal Management

ID.me is seeking a motivated and detail-oriented Director of Proposal Management to build a high performing team with a standardized process for winning sales proposals. In this role, you will have the opportunity to lead development of a world-class proposal process that delivers winning results. You will work closely with ID.me’s engineering, product, and sales teams to draft and edit, draft and deliver high quality, complex proposals for a technical SaaS product.

If you love the fast-paced environment of a startup, working with smart people, and opportunities for fast growth then this is an incredibly unique opportunity to join an accomplished team as we scale.

• Responsible and accountable for the planning, development and production of high quality proposals
• Manage and lead a team of Proposal Managers and Proposal Analysts to coordinate responses to RFPs, RFQs, and RFIs
• Design and implement a proposal process that is standardized, scalable, and produces high quality responses
• Drive the development, coordination, and completion of proposals from proposal kickoff preparation through final submissions
• Ensure a clear understanding of the requirements and the technical solution are well-articulated and consistent throughout final proposal documents
• Collaborate cross-functionally with various stakeholders to draft, develop, and write compelling value propositions and technical sales documentation 
• Track, schedule, and coordinate work assignments to support winning new business 
• Ability learn and write persuasively about complex technical concepts related to digital identity, SaaS, cyber security, and fraud prevention
• Flexibility and the ability to gracefully navigate ambiguity, deadline pressure and conflicting requests
• Organize and prepare information and data for use in a wide variety of complex technical proposals
• Enhance and build the content library with approved and accurate information
• Lead the Proposal Management team through goal setting, performance tracking, mentoring, career progression, and positioning the team for long-term success

• Bachelor’s degree required, Masters degree preferred
• 10+ years of proposal writing and management experience including drafting, reviewing, and editing proposals
• 5+ years of experience managing complex, performance-based proposals, involving cross-functional teams
• Experience submitting large, complex proposals for Federal or State governments with values greater than $100M
• Thorough knowledge of technical writing principles and practices
• Highly organized with the ability to independently prioritize
• Exceptional written and verbal communication skills

Note that candidates must be located in the continental U.S.

ID.me Covid Vaccination Requirement

ID.me has a mandatory vaccination requirement where not prohibited by applicable federal or state law.

All current and future employees are required to receive their COVID-19 vaccinations, unless a reasonable accommodation is approved. Employees not in compliance with this policy will be placed on leave and will be terminated if no valid reason for not getting the COVID-19 vaccine is provided.  

Purpose: In accordance with ID.me's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees and their families; our customers and visitors; and the community at large from COVID-19 that may be reduced by vaccinations. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities, as applicable.

Reasonable Accommodation: Current and future employees in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must submit a completed Request for Accommodation form to the human resources department to begin the interactive accommodation process as soon as possible after vaccination deadlines have been announced (September 13th) and an offer of employment has been made. Accommodations will be granted where they do not cause ID.me undue hardship or pose a direct threat to the health and safety of others.

Vision: To be the world's leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates. 

ID.me Core Values: *Don't be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Communicate like a scientist. *Be truthful (even when it's hard). *Reflect ID.me's values in your actions. *Act like an owner.

ID.me Career Site & Culture Deck: https://www.id.me/careers

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