Director of Resilience Engineering and Operations
Job Description
IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution.
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We are looking for a Director, Resilience Engineering and Operations to manage and scale the team that keeps our quantum computers up and running well for our customers worldwide, and improves resilience and reliability throughout the stack. In this role, you’ll maintain and improve the throughput and performance of our fleet, as well as build tools to make it easier and easier to manage our computers. Don’t hesitate to apply if you haven’t kept quantum computers running before–few managers have. A background in AMO physics and/or Site Reliability Engineering will make you well suited for this role.
The ideal candidate is curious about technology and will strive to keep your technical knowledge sharp, while remaining comfortable knowing your greatest impact won’t be as an individual contributor.
Responsibilities:
- Lead a team of system operators and resilience engineers maintaining and improving our quantum computers and platform
- Maintain monitoring and alerting systems to support global, 24x7 operations
- Effectively manage multiple projects, priorities, deadlines, deliverables, and product roadmaps
- Collaborate and communicate with customers, engineers, physicists, external vendors, and other engineering managers
- Manage costs across our operations
- Hire, develop, and retain talent globally
- Help define and manage key performance metrics for the team
You’d be a good fit with:Â
- Bachelor or Bachelor’s degree in Computer Science, Physics, or related field
- 7+ years experience in a general-purpose programming languages like Go, JavaScript, and Python (multiple programming languages a plus)
- 5+ years of hands-on technical leadership and people management experience
- Able to identify processes in need of automation quickly, and automate them
- Able (and excited) to mentor junior engineers
You’d be a great fit with:Â
- Masters or PhD in AMO physics
- 10+ years of technical leadership and people management experience
- 5+ years of experience in Reliability/Resilience Engineering or a related discipline
- 3+ years of experience with distributed on-call operations
- Prior experience with quantum computing
- A strong affinity for DevOps and DORA metrics
Our HQ is located in College Park, Maryland and we are a 15 minute metro ride from Washington DC. We have also recently announced our new manufacturing and production facility in the Seattle, Washington area. We are actively building out teams in the Washington D.C., Seattle and Toronto metro areas and will want to locate you in one of these geographies. However, IonQ will be expanding into additional geographies both domestically and internationally so don’t let this stop you from applying.
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At IonQ, we believe in fair treatment, access, opportunity and advancement for all, while at the same time striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment  in which any individual can feel welcomed, respected, supported and valued.
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We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer.
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If you are interested in being a part of this team and mission, we encourage you to apply.
Date Posted
10/19/2023
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