Director of Resource Management

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action, and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets 

YOUR ROLE: 

As the Director, Resource Management you will manage the resource planning, allocation, and scheduling across all departments. The Director, of Resource Management, is our hub, a great project manager, a talent finder, and a leader that ensures projects and teams are properly staffed and run efficiently to meet deliverables. Someone that has an excellent understanding of professional aptitudes and a keen knowledge of the timing involved to accomplish assigned tasks. This role will plan for incoming projects and implement resource changes against evolving priorities. You'll work closely with our account team and producers to ensure that resources are properly allocated and utilized. 

YOUR RESPONSIBILITIES: 

• Works with producers and creative directors to assess talent needs, and acts as a point of contact to book and confirm talent.
• Proactively builds on a pre-existing network of contacts.
• Ability to recognize internal creative needs or project risks.
• Monitors creative, strategy and analytics team hours against budgets. 
• Assists producers in locating all agency talent/freelance needs.
• Ability to match team members against projects.
• Determines project risk on an ongoing basis, and escalates issues as needed.
• Monitors out-of-scope requests, and elevates issues to initiate additional billing.
• Manage and resolves resource booking conflicts
• Manage resourcing forecast spreadsheets for all departments based on input from weekly meetings and the Production Team.
• Maintain constant knowledge of current and upcoming projects and business development activities as they relate to resourcing.
• Monitor day-to-day project activities and resourcing, identifying potential instances of underutilization and actively working with department leads to address and solve those issues
• Recommend process improvements for Resource Management
• Responsible for managing overall utilization
• Procure all artwork (stock photography, illustrations, and video) including coordinating and planning pre-production photo shoots (including print projects) and video shoots.
• Estimate/purchase licensing, negotiate budgets/costs, and manage vendor estimates.

REQUIRED SKILLS: 

• 8-10 years experience in resource management including creative management and studio services.
• Confidence in meeting with clients/agencies to discuss and recommend digital solutions.
• Good interpersonal, organizational, and presentation skills.
• Ability to problem-solve many jobs simultaneously, quickly, calmly, and efficiently.
• Execution excellence
• Clear & articulate team communication & relationship building
• Demonstrates an informed and thoughtful POV
• Proactively tracks trends in business and marketplace relevant to Client business

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.