Job Description
DIRECTOR OF SALES - B2B
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ABOUT THE COMPANY:
Arcaea is a biology-first beauty company building a new ingredient toolset for the beauty and personal care industry. We are creating pioneering ingredients, products, and stories accessible uniquely through biology.Â
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OVERVIEW
This role will be responsible for the sales of Arcaea’s raw materials. Our goal is to make biology the most desired technology in the products we use and this person will be critical to driving adoption so that our ingredients show up in as many trusted products as possible.Â
This individual will work in close partnership with leaders across the company and report to the Chief Commercial Officer. They will set the strategic roadmap for how we build a sales pipeline for a highly valuable ingredient business along with a business plan for execution. They will evaluate current and future areas of opportunity, enabling prioritization of early customers and partners and translating them to high value sales of ingredients.Â
The ideal candidate will bring a strong business acumen mixed with a diplomatic approach that keeps both internal and external partners in sync, bought in, and effectively driving the business forward together.
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RESPONSIBILITIES
- Educate and motivate current and future customers to see and leverage the benefits of a biology-first approach to creating personal care products
- Develop and execute sales plans to achieve company revenue and margin targets
- Build a robust pipeline of customer opportunities forming the foundation for rapid business growthÂ
- Develop relationships across all organizational levels of key accounts and potential accounts
- Manage customer accounts and lead prospective and existing partners through the customer journey
- Bring the “voice of the customer” into the organization to feed the product development and foundational research process
- Manage and maximize distribution channel partners’ performance by setting meaningful business goals, providing training and support to foster success, and modifying sales channel strategies where appropriate
- Develop and execute “pricing to value” strategies consistent with company objectives.
- Utilize existing CRM tools to manage the sales process and provide transparency to management
- Provide short and long term volume and revenue forecasts to support supply chain and finance programs
- Create customer programs to beta test key new products in development
- Work closely with marketing to generate and qualify leads
- Utilize internal resources, including the technology team, to progress and accelerate the sales process and distributor engagement
- Lead the organization to ensure the customer experience with Arcaea is one of “delight”.
- Conduct ad-hoc analysis, and support related projects as needed
- Ability to travel up to 40% to 50% of the time.
- This is a remote position
QUALIFICATIONS / SKILLS:Â
- 8-15 years experience selling ingredients in the personal care industry
- Deep understanding and demonstrated success in the sales process
- Ability to translate complex technical concepts into simple, consumer digestible language
- Experience in launching new products
- Track record of existing relationships in the industry
- Excellent interpersonal and listening skills
- Detail oriented
- Technical background strongly preferred
- Customer service driven mindset that can productively with a wide range of people and personalities
We are committed to diversity, equality, and inclusion in all its practices. It is the policy of Arcaea to provide equal employment opportunities to all employees and employment applicants.
Date Posted
01/16/2023
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