Director of Sales Enablement (On-site)

ESSENTIAL FUNCTIONS

• Create, track, and analyze KPIs for growth including win/loss rates, upsells, renewals, quota attainment 
• Identify areas for performance improvement at the individual and team level
• Boost sales productivity by refining customer segmentation, simplifying the sales process, and identifying and removing obstacles in the sales process
• Analyze large data sets to gather insights for key business decisions, such as product adoption metrics, account tiering, retention forecasting, account health, and revenue and bookings KPIs
• Manage sales contracts, track customers, and coordinate cross-functional activities
• Present weekly, monthly, and quarterly progress reports to stakeholders with actionable outcomes and next steps
• Partner with sales and marketing teams to define lead qualification process and analyze campaign performance
• Form strong collaborative relationships with Sales Representatives and Sales
• Management, while also holding both accountable to the achievement of weekly, monthly, and quarterly goals
• Collaborate with Finance, HR, and Sales to develop sales incentive programs 
• Develop sales-related resource documents, including training manuals, procedures, and policies
• Partner with Training to upskill and mentor sales team members and accelerate the on-ramping of new hires
• Performs other duties as requested by management

SKILLS & QUALIFICATIONS

• Bachelor’s Degree or equivalent 4 years of work experience 
• 5+ years’ experience in sales or business operations role
• 5+ years’ experience in sales operations, preferably in a high-growth startup
• 5+ years’ experience with salesforce.com, preferably as an administrator
• Strong understanding of high-level strategic direction and sales goals
• Data savvy with excellent skills in Excel, BI tools, and CRM
• Strong ability to use data to understand workflows and assess operational effectiveness
• Proven excellence multi-tasking, prioritizing projects, and meeting deadlines and goals
• Proven track record onboarding, training, and mentoring sales professionals at every stage of their careers