Director of Sales, Expansion

Who You Are

Brightwheel is seeking a Director of Sales Expansion. You are a seasoned leader who thrives leading customer-facing teams in challenging and fast-paced startup environments. You are excited to take full ownership of our expansion function with ambitious revenue goals and complex work-streams across upsell expansion and go-to-market for different customer segments and products. You have experience in SMB sales upsell or customer-facing operations and know how to balance high-quality customer interactions with a data-driven results focussed approach. You particularly enjoy the data and operational side of growing and leading teams.

What You’ll Do

• Own and relentlessly pursue ambitious goals (Net new revenue upsell conversion and customer value)

• Craft and implement a multi-year strategy to realize those goals by investing in people processes and tools

• Effectively lead your team including leading managers (your team will report up to you through multiple layers of leadership) and build a deep bench of high-performing leaders

• Maintain a high-performing culture on your team through ownership and accountability - clear goals rapid tracking of results solid coaching & feedback and rapid recognition & rewards

• Efficiently scale your team as brightwheel continues to grow

• Collaborate with cross-functional teams to understand challenges and create a high-quality customer experience (Sales Go-to-market Operations Enablement Analytics Product Marketing)

Qualifications Skills & Abilities

• 10+ years total experience including 3+ years at startups in an operational role (operations or management consulting experience is a plus)

• 5+ years of people leadership experience including managing managers and driving results through team performance.

• Preference for experience in high-volume sales or upsell at SaaS company covering SMB customers

• Track record of delivering ambitious results

• Experience using data to drive long-term strategy and short-term prioritization (high level of comfort in Excel/sheets is required)

• Demonstrated ability to break through walls and Make-It-Happen in challenging high-pressure environments

• History of coaching developing and championing internal talent

• Comfortable presenting to and collaborating with senior executives

$135000 - $215000 a year

Brightwheel offers a competitive compensation package (base salary equity and benefits) with a strong emphasis on equity-based compensation (ownership in brightwheel). For cash compensation brightwheel sets standard ranges for all roles based on function level and geographic location benchmarked against similar stage growth companies.

Our benefits package includes premium medical dental and vision benefits generous paid parental leave a flexible paid time off policy a monthly wellness and productivity stipend and a Learning & Development stipend.