Director of Strategic Partnerships

As the Director of Strategic Partnerships, you will lead the strategic vision and execution of high-impact customer relationships, overseeing account health, value delivery, and advocating for our customers. This pivotal role demands extensive experience in the benefits industry and a deep understanding of insurance carriers, coupled with exceptional relationship management skills across complex organizations. You will be the driving force behind shaping the team and how we work - both internally and externally. You will drive engagement with senior leadership at our partners, set the tone and course for the client lifecycle, and ensure alignment between customer needs and Nayya's offerings.

The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to “tell the story” and demonstrate value to promote Nayya’s solutions and achieve mutual satisfaction.

• Cultivate and nurture strong relationships with senior leadership across all partners, fostering trust and alignment with Nayya's strategic vision.
• Serve as the primary advisor and collaborator for our partners, advocating for their interests while effectively promoting Nayya's solutions and value proposition
• Drive a culture of collaboration and empowerment across the entire partner portfolio, fostering an environment where partners feel valued and engaged in mutual success.
• Architect and implement an agile internal operational model that facilitates seamless cross-functional coordination among internal and external stakeholders
• Lead the evolution and standardization of processes across all partner organizations within the portfolio, leveraging industry insights and best practices 
• Foster an advisory culture that prioritizes long-term relationship-building and mutual success 
• Drive commercial growth across the entire partner portfolio by proposing tailored solutions that address the unique objectives of each partner
• Assume ownership of customer satisfaction, retention, and expansion metrics across the entire partner portfolio
• Lead negotiation and closure of renewal business across the entire partner portfolio

What You’ll Bring

• 15+ years of experience in benefits and partner management, demonstrating a track record of success in strategic leadership roles.
• Proven experience advising, expanding and managing clients.
• Strategic mindset with a demonstrated ability to make informed decisions and drive results amid ambiguity.
• Strong executive presence and exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively with diverse stakeholders.
• Deep understanding of Nayya's products and value proposition, coupled with the ability to articulate them convincingly to diverse stakeholders.
• Passion for a fast-paced, dynamic work environment, with a commitment to delivering high-quality, tailored client experiences.
• Proven track record of designing and implementing effective internal and external collaboration frameworks, driving organizational effectiveness and partnership success.
• Deep understanding of industry trends and dynamics, coupled with the ability to translate insights into actionable strategies and initiatives.
• Commitment to fostering a culture of advisory partnership and continuous learning within the Partnerships Organization. 

The salary range for New York based candidates for this role is $170,00 - 220,000. We use a location factor to adjust this range for candidates that are located outside of geographic region of our New York office. Placement within the salary band is determined based on experience.

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