Director, Onboarding Operations

Under the direction of the Talent Acquisition VP, this leader is responsible for leading the Shared Business Operations onboarding team. The Director manages the effectiveness, efficiency, and engagement of the centralized team responsible for all pre-onboarding functions of the organization. As a Leader in the Shared Business Operations organization the Director will collaborate with stakeholders to drive continuous improvement, 100% regulatory compliance, and on-time execution of a best-in-class onboarding experience.

• Onboarding Program Development/Centralization
  • Assist with design, development and continual improvement of onboarding programs within the ATS system

  Work to centralize Onboarding processes throughout the organization and manage change with key stakeholders.

• Metrics and Reporting: Developing and tracking onboarding metrics to measure the effectiveness of the process, identify areas for improvement, and report to senior leadership. To include pending worker, customer, other stakeholder surveys and industry key performance indicators.
• Ensure assigned teammates are developed to provide the highest level of customer care and service to our hospitals/healthcare systems or corporate clients through actions, attitudes, and timeliness as committed to in SLAs.
• Collaboration: Collaborate with SBO leadership, Regional HRDs, hiring managers, HR Business Partners, and other stakeholders to ensure a smooth and efficient onboarding process that supports the organization's overall talent management strategy
• Learning and Development: Lead and manage a team of HR Onboarding Specialists to ensure that they have the necessary resources, training, and support to effectively execute the onboarding process.
• Compliance: Ensure compliance with federal and state employment laws, including equal employment opportunity and anti-discrimination laws.
• Implement and leverage technology solutions for onboarding automation, e.g., electronic forms, online training modules, and digital signatures.
• Stay informed about advancements in onboarding technology and recommend improvements as needed.
• Analyze data and make continuous improvements to enhance the onboarding experience.