Director, Operations Enablement

Strive Health · Greater Denver Area

Company

Strive Health

Location

Greater Denver Area

Type

Full Time

Job Description

What We Strive For

Strive Health is built for purpose — to transform a broken kidney care system. We are fundamentally changing the lives of kidney disease patients through early identification, engagement and comprehensive coordinated care. Strive’s model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from chronic kidney disease through end-stage kidney disease, leveraging comparative and predictive data and analytics to identify at-risk patients. Strive Health’s interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the healthcare community and set a new standard for how kidney care should be done.

Why We’re Worth the Application

  • We Strive for excellence and were recognized as one of America’s Best Startup Employers for 2023 by Forbes, Circle of Excellence, American Society of Transplantation, 2023, Best Places to Work – Denver, Comparably.com, 2022, Best Places to Work – Denver, Built in Colorado, 2022
  • We derive innovation and ideas from through authentic diversity intentionally building a team that represents the populations we serve in partnership with our Employee Resource Groups:
    • Strive Forward - LGBTQ
    • Underrepresented Minorities
    • Women and Allies
  • We care and support our Strivers within and beyond work to feel fully charged and empowered through our generous wellbeing offerings including:
    • Flexible time off
    • Companywide wellbeing days
    • Volunteer time off
    • Leave packages including a sabbatical, parental leave and eight weeks paid for living donor
    • Professional development
    • A dedicated certified financial planner
    • Headspace, Carrot Fertility and Gympass for all Strivers
  • We like to have fun by celebrating our successes as a team through team building, company gatherings, trivia, wellbeing raffles, pajama days, a companywide book club and more.
  • We value tenacity to help us overcome obstacles with grit and determination to deliver compassionate kidney care.

Operations Enablement Director

Responsible for leading a team that implements, manages, and improves operational processes across live markets with a focus on scalability, high performance, and continuous improvement. Key member of the central operations team working cross functionally to drive key metrics and hit key milestones for Strive priority initiatives. Identify and drive Continuous Improvement initiatives within a market.

Essential Functions

  • Build relationships with key internal stakeholders to establish the Operations Enablement team as trusted partners.
  • Understand and manage against the nuances associated with a variety of customers including health plans, health systems, provider groups, and other value-based care organizations.
  • Support the market leadership as needed through reporting/analytics, workflow reviews, and material development
  • Meet in person with internal stakeholders to facilitate team and business priorities/opportunities. 
  • Lead the internal Project Management Organization () team with both structured and ad-hoc projects, ensuring that strategic initiatives are successfully implemented within markets.
  • Work cross functionally with Product, Tech, Training, and Operations to develop an implementation plan, coordinate roll-out, and support after launch to ensure adoption and provide feedback as necessary.
  • Provide project updates/reporting on a consistent basis to various stakeholders about strategy, adjustments, and progress.
  • Monitor project scope and progress to make adjustments as needed. Measure project performance to identify areas for improvement.
  • Uses continuous improvement methodologies to identify key areas for improvement and standardization in existing markets
  • Provide input across functional areas to continuously improve operations and scalability of functions.
  • Owns ongoing operations for select Strive wide programs (ie Patient materials, Program-Opt in, Consents)
  • Provides ongoing monitoring and feedback to markets on performance
  • Manages a team of direct reports across three functions (Operations Enablement, PMO, Regional Business Associates). Responsible for project allocation, capacity management, and development.

Minimum Qualifications

  • Bachelor's degree in business, engineering, or a related field
  • 8years of project management or related experience
  • Business travel as needed

 Preferred Qualifications

  • Continuous Improvement experience (Lean, Six Sigma, etc)
  • Project Management Professional (PMP) certification preferred or certification within first 6 months of hire
  • Strong familiarity with project management software tools, methodologies, and best practices
  • Experience seeing projects through the full life cycle; proven ability to develop and complete projects according to outlined scope, budget, and timeline
  • Excellent analytical skills
  • Strong interpersonal skills and extremely resourceful
  • Demonstrated level of comfort with ambiguity
  • Proven ability to solve problems creatively

Annual Salary: $126,700.00-$158,400.00

Strive Health offers competitive compensation and benefits, including Health insurance, Dental insurance, Vision insurance, 401k Retirement Plan with Employer Match, Life and Accidental Death & Dismemberment insurance, Disability insurance, Health Savings Account, Flexible Spending Account, paid company holidays, in addition to Vacation Time Off. An annual performance bonus, determined by company and individual performance, is available for many roles as aligned to Strive Health guidelines.

Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

Apply Now

Date Posted

10/20/2023

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