Director (or Senior Director) of People

Starface World is reinventing the way we care for acne-prone skin as the first complexion brand to combine efficacy and optimism. We take skincare concerns that were once thought of as flaws and translate them into an opportunity for expression.

Starface World is a positively uplifting place where everyone is safe & accepted exactly as they are. We support causes and do our own work in the world to help build a better, more supportive universe. The same thinking applies to the way we care for skin: we don’t identify flaws or imperfections, we just nurture what’s there—it’s perfect because it’s all just skin. 

Our team is a small (but growing) group of committed individuals who are passionate, empathetic, creative, and eager to learn. We are committed to a sustained focus on diversity, equity, anti-racism, and inclusion.  

Starface is seeking a Director (or Senior Director) of People to maintain our joyful, bold culture and high team performance amid our fast growth. The Director will lead talent recruitment, culture strategy, people systems, and performance management. The Director will also partner closely with our functional leaders to develop and grow their teams to drive performance. The Director is a key leader in ensuring our culture internally reflects the fun, inclusive, distinctive brand values we reflect externally. 

In this role, the Director reports into Starface’s President and is part of the senior leadership team, and is expected to align people strategy to the broader business strategy, including supporting through fast growth and change initiatives.  The Director will be an excellent cross-functional collaborator, company-wide communicator, and manager to the People Operations Manager. 

Location: Remote, occasional travel required. 

• Alongside the co-founders, President, and senior leadership team members, act as arbiter and driver of Starface’s culture and constantly seek to maintain and strengthen our team’s reflection of our culture and values through ongoing routines, systems, activities and rituals
• In partnership with the President and senior leaders, build Starface’s work environment as an example other companies look to for innovative practices 
• Proactively plan for team growth by developing diverse, long term pipelines for key roles 
• Maintain and continually improve our team performance and strong employee experience through our:
• Onboarding and onboarding processes 
• Team events including virtual informal events and twice yearly offsites  
• Annual talent planning 
• Performance management processes including quarterly feedback and twice yearly promotion and compensation cycles
• Employee engagement surveys and action plans 
• Compensation and benefits approach and policies  
• Impact Initiatives
• Partner with hiring managers to hire the strongest possible teammates for the Starface team 
• Oversee our recruitment and hiring processes to maximize candidate experience, high quality hiring, and efficiency 
• Develop communication strategy with the President and Chief of Staff to maintain thoughtful inclusive engaging cross-company communication through our newsletters, All-Hands, and AMA sessions with outside of the box ideas in mind that reiterate Starface’s unique brand 
• Develop a learning and development strategy that supports employee growth including networking events and development workshops 
• Act as a close thought partner to senior leaders and other managers to help them develop their teams and deliver the strongest performance 
• Act as a trusted resource to every member of the company and support employees and managers to navigate performance and other issues when needed 
• Maintain a pulse on the morale and feel of the organization, surfacing any issues to address 
• Work with the President and leadership to develop and implement change management strategies and communication when needed 
• Maintain all People/HR systems with accuracy and in compliance 

• 6-10 years of experience in the people field
• Direct experience in both recruitment and people operations and direct experience working in a startup environment 
• Excellent at building relationships with a wide range of stakeholders, ranging from junior team members to C-level leaders 
• Passion for building diverse teams and equitable working environments 
• Build and maintain systems with a blend of humanness and organization 
• Attune to building people strategy based on business goals and strategy 
• Project management expertise; manage projects ensuring detail orientation, clear organization, and no balls dropped 
• Strategic thinker; diagnose and surface problems and opportunities 
• Trustworthiness and integrity
• Strong verbal and written communication skills 

SALARY + BENEFITS

• The compensation for this role is a $140,000-175,000 base depending on level of experience, and includes bonus eligibility and company stock options.
• Current benefits include:
• Access to high-quality health care options
• Access to a 401k with 5% employer match 
• 4 weeks of vacation plus 17 paid holidays 
• Home office stipend  
• Fully remote work environment