Director, Payment Programs & Initiatives

About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.

Procare Solutions is the #1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.

A little about the role…

The Director, Payment Programs & Initiatives will own all strategic projects, provide oversight, and drive implementation of any required improvements and modifications to processes, workflows, and transformation initiatives. This position requires an outcome-oriented person with a track record of managing and delivering complex business projects within Financial Services. The person in this role must understand how to own a strategy, drive execution, tell stories, and build conviction across audiences. Candidates should be equal parts strategist, consultant, and engagement leader.

What You’ll Do

• Serve as the primary business lead and decision maker on key projects and initiatives that impact our digital payments platform, Tuition Express
• Champion change, consistently sharing strategy to motivate key stakeholders and constituents
• Consistently review business landscape to identify business challenges, define solutions, prioritize remediation, and drive execution
• Collaborate with business leaders and key stakeholder to review and document workflows, processes and procedures including assessment of tools to identify opportunities to improve efficiencies and client experience
• Engage in planning activities, driving the overall strategy, and defining the objectives while building and maintaining project plans
• Remove barriers and challenges needing to deliver complex projects at an accelerated pace
• Educate key stakeholders of change and potential impact to business ensuring a positive experience through effective change management
• Build rapport with key stakeholders to collectively address complex business issues
• Track and report key milestones back to Senior Leadership
• Ability to define a point of view, paint a vision, determine the direction, and execute at an accelerated rate

Requirements

Our Ideal Candidate will have…

• 8+ years’ experience leading consulting engagements from vision to execution, with a track record of driving automation and organizational change
• Lead effectively under pressure, consistently delivering work of a high standard within tight timeframes
• Excellent verbal and written communication skills, including attention to detail and the ability to succinctly communicate complex issues to audiences at all levels with appropriate presentation materials
• Pivot leadership to quickly adapt to evolving internal/external factors that can influence project outcomes
• Ability to interpret issues, prioritize, and communicate to Senior Management and key stakeholders regarding resolution plans and expectations

Benefits

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans- choose the plan best for you
• HSA option with employer contributions of $50/month
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Medical, Dependent Care, and Transportation FSA Plans
• Paid Parental Leave
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement up to $2,000/year and continued Professional Development
• Free access to our Employee Assistance Program with 24/7 live support
• Casual workplace environment
• Some meals provided
• Voluntary Pet Insurance
• Prime downtown location close to restaurants and entertainment
• Promote from within- excellent career paths

Salary

$150k-$175k DOE

Location

This position is based in our Denver office. We are currently in a flexible hybrid in-office/remote working model based on local COVID-19 health regulations and business needs. Candidates must be willing and able to work from our Denver office a few days a week.