Director, Payor Partnerships

About SonderMind

At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist but also find the right in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking.

To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter. 

About the Role

Sondermind continues to grow, and we are hiring a Director of Payor Partnerships to secure, develop, and own Sonderminds payor partnerships.  As a leader in the industry, you are a relationship-driven professional who will leverage collaborative relationships with Payors to increase access to SonderMind’s comprehensive services. Reporting to the VP, Payor Strategy, you will drive new innovative relationships and deepen existing relationships with payors to enhance the breadth of Sonderminds services and lead to win-win partnerships. This is an exciting opportunity for an innovative leader in the behavioral health space. You are an out-of-the-box thinker who can pivot and adjust in a very fast-paced environment.

Essential Functions

• Identify, evaluate, and lead new payor negotiations to expand and strengthen SonderMinds' network participation and partnerships in new markets. 
• Enhance the financial impact of payor renegotiations by generating revenue growth through partnership strategies.  
• Analyze and leverage data sets to better understand the pain points of payor partners and seek opportunities that will lead to alternate models, partnerships, or programs.  
• Utilize a tool kit of quality, performance, and network data to determine the right-payer-specific programs to implement, including APMs such as value-based, metric-driven performance payments, shared savings, and full risk that will optimize the partnership opportunities with key payors. 
• Collaborate with internal stakeholders to develop, execute, and manage partnership programs.
• Review and analyze contract language and reimbursement terms.  
• Lead cross-functional team efforts to ensure implementation of payor partner arrangements. 
• Responsible for the entire life-cycle of the end-to-end payor contracting process.  
• Hire and retain strong performers by mentoring and providing clear direction and feedback.
• Other responsibilities and ad-hoc projects based on business needs.

What does success look like?

You will work independently and with the team to proactively identify and execute strategic initiatives. You are highly motivated and can overcome complex challenges and roadblocks. Within 30 days you can show early success by engaging with payor partners to create new partnership programs. You are in flight with several new innovative programs and payor partnerships and can map out the progress and deliver outcomes that benefit the organization. After 60 days, you will have several opportunities in the pipeline.

Who You Are 

Skills, experience, and education that is needed for this person to be able to succeed in this role 

• 10 + years of experience with business development, payor partnerships, and negotiating payor agreements 
• Relationship-driven personality that can easily read a room and gain respect
• You are an out-of-the-box thinker who can pivot and adjust in a very fast-paced environment.
• Payor experience in the behavioral health space is preferred
• Experience with alternative payment models, such as Value Based Programs, Risk Arrangements, and Case Rates
• Demonstrated strong ability to analyze complex problems utilizing a diverse set of data sources 
• Ability to assess both short and long-term impact when developing recommendations or solutions. 
• Superior negotiation and interpersonal skills: written, verbal, analytical
• Motivational and influential – you can quickly shift in a discussion to secure the best outcome 
• Proactive with the ability to adhere to deadlines. Work to “get the job done” in a fast-paced environment. 
• Self-starter with the ability to multitask. 

Our Benefits 

The anticipated salary range for this role will be $150,000-180,000.

As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.

Our benefits include:

• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
• Travel to Denver 1x a year for annual Shift gathering
• Fourteen (14) company holidays
• Company Shutdown between Christmas and New Years
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!

Application Deadline

This position will be an ongoing recruitment process and will be open until filled.

Equal Opportunity 
SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.