Director, PMO

About Us:

Bringing True Hospitality to the world.

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.

With over 370,000 colleagues in nearly 100 countries sharing our values, there's countless opportunities at your fingertips.

We're growing; grow with us.

Your Day to Day:

Purpose of the Role

The HOC Project Management Office (PMO) Director (Hotel Owner Commercial Product/Platforms) provides strategic leadership and direction to the HOC Project Management Office (PMO) team. The HOC PMO Director leads the implementation and continuous improvement of project management processes, methods, tools, guidelines, and standards to establish a stable, repeatable, and measurable framework to improve the probability of successful project delivery.

Key Accountabilities

• Provide leadership and strategic direction for the HOC PMO.
• Develop and continuously assess and improve methodology, processes, and governance to optimize PMO maturity.
• Develop and implement project management best practices & standards for ensuring repeatable and measurable outcomes, including certifications and qualifications for Program/Project Managers, success measurement criteria, methodologies, and tools.
• Set key performance goals and monitor performance indicators, while continually seeking to improve project transparency and efficiency.
• Augment team capacity by leveraging direct project management experience (e.g., working with project sponsors to develop project business cases/charters).

What We Need From You:

Education -

Bachelor's degree in business, management, Information Technology, or related field. Equivalent combination of applicable education, training, certification, or experience may be considered in lieu of degree.

Experience -

Ten years of project management experience demonstrating progression of increased responsibilities with seven years of leadership experience, including the PMO function, facilitating senior management business and project meetings, and preparing and delivering briefings to executive leadership.

Technical Skills and Knowledge -

• Excellent written and verbal communication skills. Strong presentation skills. Confident communicator, with demonstrated ability to present information effectively to groups and individuals.
• Strong critical thinking, problem-solving, and analytical skills. Well-developed interpersonal skills to build effective working relationships.
• Effective conflict resolution and problem resolution skills.
• Demonstrated ability to influence others and influence change. Ability to establish credibility and be decisive.
• Expert-level knowledge of project management and associated methodologies, techniques, processes, and approaches.

What We Offer:

We'll reward all your hard work with a great salary and benefits - including great room discount and superb training.

Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

Not Applicable for Colorado Applicants.

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At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.