Director, Portfolio & Program Management

At realtor.com, we are building products that empower millions of home buyers, renters, dreamers, and real estate professionals. We aim to radically simplify the home buying/selling process, and to help more people achieve the dream of home ownership. To help us achieve this mission, we are looking for a Director, Technical Program Management to drive product development collaboration, processes and execution.

In this role, you will lead the build out of best in class Portfolio Management function, in support of Realtor.com’s priorities. The work will entail building out the demand & capacity management function, strategic planning, Delivery Key Strategic Initiatives, Stakeholder Engagement & Reporting. This role will also be responsible for maturing PM Best Practices (Processes, Tools & Templates). 

Director, Portfolio & Program Management Responsibilities:

• Own/Manage Tech & Product Ops Delivery Portfolio. Clear articulation of outcomes (Value Realization) based on work delivered
• Demand & Capacity Management - Lead Planning Process, Alignment of Priority to Delivery Portfolio 
• Establishing Reporting & Scorecards. Use Tools & Data to provide proactive insights  
• Set-up & run regular cadence with stakeholders & leader’s to report program/portfolio status and apprises management of issues requiring resolution in order to maintain progress on a timely basis 
• Provide direct leadership, coach, and motivate Program Team’s to ensure consistent disciplines are being implemented for managing scope, schedule, budgets, communication, and risks of major projects 
• Establish annual budgets for the portfolio and oversee financial management of all projects ensuring alignment with budgets and outcomes 
• Implement Industry Leading Program Management Best Practices 
• Create an environment of cross-functional collaboration, transparency, and accountability for the team 

Ideal Qualifications:

• 10+ years of Program Management experience in the Tech industry, preferably with a background in Software/SaaS, or cloud platform 
• Demonstrated track record of success building out PM Best Practices ground up – Processes, Tools, Templates, Governance Model required  
• Data savvy, ability to ingest large data sets and build out dashboards & insights required  
• Experience leading Portfolio Management function (Intake, Planning, Roadmap, Delivery, Post-Deployment) 
• Deep PM tools/tech experience required  
• Capability mapping experience required  
• Experience leading process design workshops with large groups preferred  
• PMP (Project Management Professional) certification preferred 
• Strategic mindset to envision the future and translate into tangible plans 
• Excellent verbal and written (including presentation) communication skills 
• Good listening skills and ability to be receptive to the ideas of others 
• Demonstrable track record of managing and successfully delivering complex, enterprise wide programs of increasing complexity and impact is essential 
• Strong leadership competencies, with proven ability to lead people through change, proven strategic thinking and build great cross-functional teams including inspiring, attracting, selecting, developing and retaining top talent 
• Proven ability to impact, influence and interact within various levels of an organization to achieve desired outcomes through building effective relationships 
• Excellent problem solving and negotiation skills 
• Sense of urgency to deliver new capabilities to the business, along with the ability to prioritize multiple and competing strategic priorities 
• Experience in such areas as strategic planning, Agile, waterfall, project management principles 
• Excellent consulting, collaboration and communication skills
• Bachelor’s degree or equivalent experience