Director, Product Category Management | Hand-Held Phone (HHP) (Plano, TX)

Position Summary

Making the future is everyday life at Samsung. We're seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset - better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

Position Overview
The Director, Category Management | Hand-Held Phone (HHP) will report to the Head of B2B Product Management and GTM and is responsible for ownership of the end-to-end B2B GTM plan and has accountability for B2B business goals at the category level.

This position focuses on setting strategy, owning the number, developing master GTM plan, and achieving business goals.

Role and Responsibilities

• Responsibilities and Duties:
• Responsible for HHP product strategy & publishing the Market Requirements Document (MRD - includes TAM, value proposition, use cases, investment, etc.), owns the number (revenue, market-share, profitability, WOS, etc.), owns GTM plan (product, place, price, promotion) and life-cycle management.
• Responsible for assessing current HHP product portfolio capabilities, identifies gaps in product offering and successfully brings to market new innovative product categories with unique go-to-market strategies - inclusive of business case, execution plan, etc.
• Determine a point-of-view (POV) and create business case (consisting of market opportunity, P&L assessment, system, headcount, implementation plan, etc.) for implementing new hardware offerings. Outcomes could include implementation of following recommendations: M&A, partnerships, 3rd party outsourcing, white-label, cross-divisional integration, incremental headcount, system investments.
• Establish and manage cadence with sales operations, sales, finance, marketing to review the performance of product category from sell-in/sell-out perspective across all routes-to-market and accounts. Hold all stakeholders accountable to delivery of the number - address gaps, manage pivots, etc. Provide direction on strategy adjustments to ensure attainment of business goals.
• Assist in shaping the roadmap
• Voice of Customer and Voice of Partner
• in-depth competitive analysis and gaps
• perspective and insight on market trends
• Work with Samsung Alliance/Partnership teams and partners (Google, Intel etc.) to drive unique GTM activities
• Serve as Product Category spokesperson (external) and evangelist (internal)
• Interface with analysts
• Own presentation content for delegation meetings
• Co-sign B2B AP1 prior to B2C AP2
• Participate in Deal Desk and set direction for promo planning to ensure sustainable pricing strategy
• Gain and maintain a deep understanding of sales process across HHP product categories and routes to market.

• Candidate Characteristics
• collaborative and creative team leadership skills
• ability to drive the product roadmap and "own" the strategy and P&L
• effective communicator in a matrixed org to drive support of the HHP B2B business plan
• effective lead gen, pipeline management and forecasting skills
• highly motivated and self-driven
• organized, detailed, goal driven, and achievement oriented
• able to critically evaluate data and plans
• able to think strategically and tactically
• comfortable with a highly dynamic and changing work environment
• Background/Experience Required:
• Bachelor Degree required
• 15+ years relevant experience, preferably in the Mobile market
• Subject Matter Expertise in the HHP B2B market
• Experience with commercial technologies or consumer electronics
• Excellent written & oral communication skills with proven ability to provide clarity in complex situations
• Experience producing highly effective presentations to communicate with internal and external customers, and executives.
• Passion for creating great customer experiences and for solving problems
• Ability to work independently, quickly, and thoroughly to prioritize and complete tasks and meet deadlines

Skills and Qualifications

Necessary Skills & Attributes

• Ability to act as a Business Manager and drive an overall business plan.
• Develop and maintain excellent working relationships with all assigned levels within and outside the company to achieve the HHP B2B business plan.
• Plan, organize, and prioritize multiple assignments and projects.
• Review detailed product development, marketing documents and media materials as needed.
• Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.
• Work independently and in a team environment in order to achieve customer business objectives, personal and team goals and complete assignments within established time frames and specifications.
• The ability to develop tasks and work assignments, based on sometime vaguely defined objectives.

Physical/Mental Demands:

Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PC's, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position.

In order to comply with the federal vaccine mandate, Samsung requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualify for an exemption.

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COVID-19 Vaccine Mandate

Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.