Director, Product Integration

ABOUT THIS POSITION

Waystar is on a mission to simplify healthcare payments so providers can focus on what matters most, care for their patients and communities. As an award-winning organization, we strive to help our clients optimize their EHR and practice management system investments by supercharging workflows and reducing friction with actionable content and insight in the Revenue Cycle. We are thrilled to invest in analytical-minded, curious, and technically capable director to help design and deliver our integration strategy of Waystar products to systems like Epic, Meditech, Cerner, eClinicalWorks, NextGen, and many other solutions. In this role you will be responsible for identifying growth opportunities through product integration, developing integration roadmaps with partners, and building and launching new integrations. You will work across our product, product marketing, commercial, and client success teams to drive a connected integration strategy that helps us deliver on our value promise!

WHAT YOU'LL DO

• Identify and assess market and growth opportunities for integration across the Waystar portfolio, market segments, and partner ecosystem.
• Deliver new integration capabilities that drive product growth and share of wallet.
• Guide a cross-functional team of product, partner, and commercial teams to prioritize efforts and launch high-priority integration for growth.
• Understand and translate technical integration needs, requirements, and architectural strategies. Recommend new product capabilities at each integration opportunity.
• Maintain the Waystar developer portal for technical audiences and Salesforce integration profiles for team members.
• Collaborate with product and performance marketing to translate top growth strategies into measurable marketing plans, and maintain client facing integration collateral and related presentation content.
• Support our commercial teams in client facing opportunities.
• Assist internal teams with technical knowledge base.

WHAT YOU'LL NEED

• Bachelor's Degree. Technical or quantitative relevant background.
• 5 years of previous experience in technical support, integration, product development, or other product management experience.
• Strong data skill sets - ability to work with and visualize complex data sets.
• Strong presentation skills - ability to build persuasive and clear presentations.
• Ability to understand technical integration frameworks: RestAPIs (JSON), FHIR/HL7, EDI (X12), SOAP/XML, batch, TCP/IP and sFTP protocols.
• Strong ability to quickly understand product features, capabilities, and architecture.
• Strong understanding of Epic, Cerner, Meditech, eCW, NextGen, and other electronic health record ecosystems and capabilities.
• Familiarity with healthcare payments industry and relevant market participants.
• Demonstrated track record of being team-oriented and knowing how to effectively pull a group together and manage results.
• Ability to work independently build, design, implement and measure programs.
• Ability to read technical publications, specifications, and light coding. Proficient in reading or learning EDI specifications or Swagger documentation for RESTful APIs does not bother you - you get energized about the possibilities!

BONUS POINTS

• Prior experience with Epic, Cerner, Meditech, or other EHR or Practice Management System.
• Comine qualitative and quantitative componentsto create a compelling strategy.
• Revenue Cycle or Healthcare IT experience.
• Prior product management experience or implementation of Revenue Cycle software (Epic as an example).

ABOUT THE TEAM

The Strategy + Corporate Development team at Waystar defines, develops, and executes plans focused on the company's long-term vision and growth goals. Team members are responsible for creating and implementing an integrated business strategy that aligns with Waystar's mission, promotes progress, and sustains a competitive advantage in the market.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• Generous paid time off starting at 3 weeks + 16 holidays, including your birthday and volunteer time
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.