Director, Product Management - AP Automation GTM

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium and Large/Global businesses. The mission of the Business Financing, Payments and Digital Experiences (BFPD) team within GCS is to deliver a suite of payments solutions that make us the best choice for customers. We achieve this by being customer and competitor obsessed, delivering market leading value, and creating great experiences for our products.

As our customers are changing the way they work and pay, we have been evolving with them by developing B2B partner-embedded and automated payment solutions that seamlessly integrate within our customers' ecosystem. The B2B Payments Automation & APIs (BPAA) product management team is focused on building and scaling a suite of proprietary and partner payments software solutions, delivering compelling value propositions, and implementing robust go-to-market plans to drive the growth of B2B spend across our products.

How will you make an Impact in this role?

The Director, Product Management - AP Automation Go To Market (GTM) will be charged with driving the strategy and execution of the US SME go-to-market strategy for the AP Automation product portfolio, and ensuring key milestones are achieved to drive our ambitious growth targets.

Key Responsibilities

• Define the strategy, roadmap, and execution plan for the acceleration of AP Automation distribution across channels/platforms in the US SME segment
• Spearhead the execution and delivery of go-to-market plan in close collaboration with critical partners in Field, Marketing, Analytics, and Operations teams.
• Formalize and deliver on operational targets necessary to achieve growth aspirations
• Support Nipendo go to market planning including US middle market pilot
• Partner with other B2B/Payment Software teams to optimize cross-product channel strategy
• Liaise with internal control groups to expedite delivery of high-impact and timely collateral and assets across the product portfolio
• Prepare and present updates to senior leadership to ensure visibility and support for critical decision points and initiatives
• Synthesize customer and marketplace insights to inform distribution strategy and growth opportunities

Minimum Qualifications

• 7+ years' experience and consistent record of delivering results in product management, strategy or product development role
• Entrepreneurial spirit, thrives in fast-paced environment - bias for action, gets stuff done
• Effective stakeholder management and influencing skills to optimize speed and impact of deliverables
• Strong communication (written and verbal), comfortable presenting to senior audiences and across functional lines
• Bachelor's degree

Preferred Qualifications

• Prior experience leading digital products and delivering a superior customer experience
• Ability to lead through ambiguity and change course quickly based on new insights
• Positive, flexible and proactive - and sense of humor

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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