Director, Product Management (B2B in Live Entertainment exp preferred)

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

The Role

AXS is looking for a talented and motivated professional to join our Product Management team as a Director of Product Management.

In this highly visible role, you represent and provide product subject matter expertise for our global B2B client facing suite of applications. You drive the product and feature discovery process, help elicit requirements and ensure what we build aligns with our strategic initiatives and business goals. We look to you for input and maturation of our product management best practices.

What you’ll be doing:

• Understand the problems that your customers are experiencing through research and interaction with SME’s, stakeholders and clients.
• Deliver high quality solutions that align with our strategic initiatives and business goals.
• Recommend tough trade-off decisions or investment areas to maximize value delivered.
• Influence and support the product management discipline, increasing the value and effectiveness of the team, and build alignment with business stakeholders.
• Leverage the power of data to help the team make better recommendations and the company make better planning decisions.
• Work closely with internal teams (Tech, Sales, Finance, Client Services) to help in planning the future roadmap.
• Help develop key metrics used in measuring the success of our efforts.
• Leverage industry knowledge to communicate the value of our products and services.
• Mentor and influence team members to elevate individual growth, and create a positive team environment.
• Recommend ways to improve the overall effectiveness of the team by identifying skill / process gaps, and filling those gaps as needed.
• Demonstrate our three team pillars to success - Trust, Influence and Impact.

Skills and experience we're seeking:

• Minimum 5 years experience in Product Management is required.
• Bachelor’s degree required. Earning an MBA is a plus.
• Experience managing a B2B product in live entertainment preferred.
• Proven success in building products that scale and meet customer needs.
• Demonstrable experience collaborating with cross-functional teams, across geographies, including executive management, product management, operations, sales and marketing.
• Excellent presentation, written, and verbal communication skills, with an eye for quality and attention to detail.
• Comprehension of the product marketing / launch process.
• You are outcome vs output oriented.
• Positivity is part of your being.
• Ability to stay organized in a highly demanding environment.
• Bonus: You have strong technical acumen and comprehension of architecture.
• Some travel may be required depending on location.

What’s in it for You?

• An opportunity to utilize your product expertise for our global B2B client-facing suite of applications.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Pay Scale: $166,001-$226,365

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: 20-min Recruiter video Interview
• Stage 2: 30-min Hiring Manager video Interview 
• Stage 3: 45-min Panel video Interview
• Stage 4: 30 min COO video interview

Why AXS?

AXS sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland,  Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. We love what we do along with our fantastic culture, enviable perks, and comprehensive benefits.

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

Note: At AXS, we are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box"  in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and hold diversity dear. We never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.