Director - Product & Membership Marketing

Who We Are: Yoga Alliance is the largest nonprofit membership association of yoga professionals practitioners and advocates around the globe. We believe if more people practice yoga the better the world will be. Were here to amplify the power of yoga and to make it accessible to anyone wherever they are under whatever circumstances by:

• Uplifting the transformative power of yoga

• Surfacing and reducing barriers to the practice and

• Building engaging and supporting the yoga community.

Our member-driven community is a diverse collective of wisdom holders yoga educators and teachers expanding their expertise; a welcoming space for those newly exploring yoga; a place for seasoned practitioners to deepen their practice; and a supportive hub where community leaders organizations and businesses can leverage yoga for social good. At the core of Yoga Alliance lies a profound commitment to our people. Here every team member is empowered to lead innovate dream create and grow. Diversity equity inclusion and belonging guide our way of being in work and in working with each other. We champion a culture of collaboration where learning from failures is as valued as achieving success. Together we challenge the status quo and push the boundaries of what is possible. About the Role: Reporting to the Head of Strategic Communications Yoga Alliance is seeking a Director Product & Membership Marketing to join its team. The Director Product & Membership Marketing oversees the development and execution of integrated marketing strategies to ensure the successful promotion and delivery of key programs products and services. What You Will Do: Team Leadership

• Hire coach develop and grow a team to meet long-term goals and near-term objectives.

• Lead the team through performance engagement and development process which includes goal setting regular one-on-one meetings mid-year and annual feedback events.

• Coach team members on delivering clear consistent messaging using tailored scripts to ensure alignment with brand voice member value and community needs.

• Provide frequent and regular clear and specific feedback that focuses on strengthening core skills and competencies and encourage feedback in return.

• Proactively collaborate and partner with internal colleagues across the organization (Community Engagement Social Impact and Strategic Communication teams) to ensure alignment and knowledge sharing.

Marketing Strategy & Thought Leadership

• Develop and execute comprehensive marketing strategies online and offline aligned with Yoga Alliance's goals to drive brand awareness lead generation member acquisition growth and retention

• Develop retention marketing strategies to increase member engagement and renewals

• Create compelling value propositions and messaging for the organizations offerings and develop go-to-market strategies for new membership tiers programs services and benefits

• Collaborate with community engagement digital and storytelling to ensure member needs are reflected in product development

• Design member journey mapping and lifecycle marketing programs in partnership with Community Engagement

Marketing Implementation & Operations

• Design and execute multi-channel campaigns to attract new audiences that drive organizational revenue goals in collaboration with storytelling digital and Yoga Alliances agency partners

• Lead content marketing initiatives in partnership with storytelling

• Design build and manage email marketing campaigns and marketing automation workflows

• Partner with community engagement and digital teams on conversion optimization and renewal strategies

• Develop internal materials on product features and benefits to enhance staffs effectiveness in member interactions; Create internal guides to support the engagement process

• Identify and develop sponsorship opportunities to support marketing initiatives and campaigns

Data Analytics & Reporting

• Oversee internal and external market research and competitive analysis to inform strategic decision-making

• Develop quarterly campaign performance lead generation and conversion and brand awareness reports

• Provide monthly/quarterly budget performance against targets

What You Will Bring:

• Bachelor's degree in marketing communications business administration or related field or four years of equivalent experience

• 10+ years of progressive marketing experience that includes the following:

  • 3+ years in leadership roles

  • 3+ years proficiency with marketing automation platforms (e.g. Salesforce Marketing Cloud)

  • 5+ years of progressively increasing people leadership including hiring coaching and direct performance engagement and development management.

  • 5+ years of go-to-market (GTM) experience leading complex multi-stakeholder initiatives that directly impact revenue and business growth.

  • 5+ years proven track record of successful product and/or membership marketing

  • 7+ years of strong analytical skills with experience in Google Analytics social media analytics and marketing ROI measurement

• Strong technology skills with an aptitude to learn quickly to ramp up on new platforms or technology: Microsoft Suite (Outlook Word Excel PowerPoint); Customer Relationship Management platform (Salesforce); project management platforms (e.g. Monday).

• Experience with customer segmentation and persona development

• Knowledge of SEO SEM and digital advertising best practices

• Understanding of UX/UI design principles

• Familiarity with design software and content management systems

• Excellent skills in the following areas:

  • Collaboration: is inclusive highly engaged team player proactively seeks and provides thought partnership assistance and/or resources with/to colleagues.

  • Communications: written verbal and listening; managing expectations; understanding who are the key stakeholders; curious asks questions early; anticipates and prepares next steps and outcomes. Ability to translate complex ideas into clear compelling narratives for general audiences

  • Judgment and Decision Making: ability to escalate and address concerns/challenges appropriately and in a timely manner.

  • Problem Solving: enjoys troubleshooting and surfacing creative solutions to achieve desired outcomes.

  • Project Management: tracking driving prioritizing reporting and engaging the necessary stakeholders tools resources and information to produce desired results; ability to move nimbly among a variety of projects with varying timelines.

  • Public Speaking: is a skilled speaker and facilitator with an ability to effectively engage with a varied and diverse audience; effectively reads a room and adapts tone and approach to the audience; has an ability to communicate complex matters in an accessible manner

  • Strategic Thinking: knows where to look for and can take disparate pieces of information and effectively synthesize to produce insights and desired outcomes. Is able to map out and execute a sound plan to achieve long-term goals.

• Experience working effectively and collaboratively within a fast-paced nimble environment among a diverse employee base that works remotely and distributed across the United States.

• Proven track record of contributing to work environments committed to diversity equity inclusion accessibility and belonging.

• Ability to attend in-person work related events and functions and work on-site in Yoga Alliances Arlington VA office as needed.

• Experience working within and driving creative processes experimentation and keeping pulse on cross-cutting and/or adjacent spaces to design and apply innovative solutions.

Desired Qualifications:

• Master's degree in marketing communications or master's in business administration (MBA)

• Experience in any of the following:

  • Consumer product goods (CPGs)

  • Software as a service (SaaS)

  • Wellness fitnessand/or yoga industry with an understanding of professional credentialing and standards-setting organizations.

• Background in change management or user enablement

• Understanding of membership and customer lifetime value optimization in association environments.

We encourage individuals to apply even if they do not have any of the desired qualifications.

What We Offer: Yoga Alliance provides excellent employee benefits including comprehensive health insurance plan offerings that are 100% employer paid for employees and 65% paid for dependents a 401K plan a generous paid-leave policy and reimbursement for professional development opportunities. Employees enjoy a casual dress code so they can arrive to work as their most authentic selves. Our office culture is supportive and collaborative with conscious attention to body and mind health. It is common for the office staff to participate in group meditation quiet time and group yoga. Location: Yoga Alliance is a remote-first organization but does have an office open and accessible to all Yoga Alliance employees in Arlington Virginia within sight of the historic northwest region of Washington D.C. Salary Range: $100000 to $120000 (commensurate with experience). This position is a full-time exempt position. Application and Timeline: Interested applicants are encouraged to apply by October 8 to ensure consideration of your application. Following October 8 we will continue to review applications on a rolling basis until the position is filled. A cover letter is required and all cover letters will be read during the application review process. Please no phone calls or walk-ins. Our Commitment to an Inclusive Workplace: At Yoga Alliance we value a diverse team and a culture of inclusivity and belonging. We encourage applications from all individuals without regard to an individuals' race color sex gender identity gender expression religion age national origin or ancestry physical or mental disability medical condition family care status marital status domestic partner status sexual orientation genetic information military or veteran status or any other basis protested by federal state or local laws. Women people of color LGBTQ+ individuals people with disabilities and veterans are strongly encouraged to apply.