Director, Project Management (UX/UI)

WONGDOODY is hiring a Director, Project Management with strong Agile/SAFe knowledge to lead UX/UI deliverables and project teams across a variety of Fortune 1000 accounts.

This role will be key to our growth efforts and partner closely with our Business Development team to scope incoming work and activate design/product teams to deliver the goods! Reporting to the VP of Project Management, the Director will be responsible for program-level execution and leadership of a team (3-5) of project managers that manage day-to-day activities. The Director, Project Management will

Our ideal candidate is a master of planning, scoping, and high-level program execution keen to serve as an Agile/SAFe Subject Matter Expert (SME) for the Delivery team. They are an invested mentor with high EQ able to resonate with team members and clients alike ... with a dash of CX/tech savvy.

WHAT YOU'LL DO

• Manage project planning, budgets, and scopes for UX and front-end dev deliverables
• Work with Business Development and Account leads to negotiate, scope, and estimate opportunities; interfacing with both partners and end clients
• Clearly communicating expectations to end clients and matrixed team members
• Manage full project lifecycle (Brief, Kick Off, Development, Delivery) with support of PMs / BAs
• Serve as Agile/SAFe Subject Matter Expert (SME) in support of CX and Delivery teams
• Oversee meticulous documentation of project status, financials, meeting discussions, action items, and performance
• Leads issue and risk mitigation. Escalation when necessary and owning the resolution.
• Utilizes project management and task management software (ex: MS Project, Smartsheet, Asana, Jira, Workamajig)
• Empathetic to the team while always pushing for on-time and on-budget deliverables
• Manage and mentor a team of Delivery team members as assigned

WHAT YOU'RE LIKE

• Finely tuned communication and relationship-building skills
• Proactive approach to requirements gathering, definition, and ongoing risk mitigation
• Strong, friendly, and trusting partner to stakeholders at all levels
• Comfortable as either a player or a coach, depending on the day
• Innately curious with excellent problem-solving skills to match
• Positive outlook and respectful approach to navigating complex situations

WHAT YOU'VE GOT

• 10+ years of successfully managing digital experience (CX) projects and distributed teams and clients across NA/India.
• 5+ years of proven experience in digital/UX and front-end development projects
• Strong fluency in Agile Project Management
• Experience with SAFe agile methodologies and tools
• PMP, Scrum, Agile/SAFe and/or Product Owner Certifications highly preferred
• Consultancy experience is a plus          
• Successful track record of leading projects utilizing varying methodologies – agile, waterfall, and the many combinations thereof

• High EQ and a knack for building strong and trustworthy relationships across partner disciplines – Client Services, Strategy, Creative, UX, and Engineering
• Excellent verbal and written communication skills with the ability to unite disparate perspectives 
• Expertise in team leadership; recruiting, mentoring, training, and developing direct reports
• Strong problem-solving skills and confidence to be decisive in sometimes ambiguous environments
• Experience in Mac OS, Keynote and Microsoft Office programs (Word, Excel, and PowerPoint), Workamajig, Jira, Trello, Asana
• Experience crafting business summaries – project financials, forecast, tracking out of pocket expenses
• A sense of humor!

ADDITIONAL INFORMATION 

Candidates must be authorized to work in the United States. Please note that visa sponsorship is not available for this position.

Background check(s) and/or Drug Screens, conducted in accordance with applicable laws, may be required for this position. Any data collected is used solely for compliance with client requirements. 

TO APPLY: For full consideration please upload both a resume and cover letter.

THE PERKS

We’ll pay you to come work at WONGDOODY, because we’re generous like that. But on top of your paycheck, you’ll receive a whole lotta benefits to help keep you healthy, secure and balanced. You’ll get great health insurance (paid in full), 401K company match, all the free coffee you can drink, extended holidays, flexible summer hours, and volunteer time off to name a few. 

ABOUT US

WONGDOODY is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space which not only celebrates and embraces, but also reflects the diversity of the world we live in. Candidates from diverse backgrounds strongly encouraged to apply.

All your information will be kept confidential according to EEO guidelines.

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