Director, Provider Operations

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Provider Operations in United States.

This role sits at the core of a fast-scaling digital health organization focused on transforming cardiometabolic care through an AI-enabled, whole-person approach. You will own the end-to-end strategy and execution of provider operations, ensuring the right clinicians are recruited, onboarded, supported, and retained to deliver high-quality care at scale. Acting as a critical link between clinical, product, engineering, and operations teams, you will design systems that optimize provider experience, performance, and productivity. This is a highly strategic and hands-on leadership role where you will define how a modern provider network operates in a technology-driven healthcare model. You will shape workforce strategy across both employed and independent provider models while improving operational efficiency and care delivery outcomes. It is an ideal opportunity for a leader passionate about healthcare innovation, operational excellence, and scalable impact.

• Own the full provider lifecycle across W2 and 1099 models, including hiring, onboarding, engagement, performance management, retention, and offboarding.
• Design and continuously improve provider experience programs, including engagement strategies, feedback loops, and community-building initiatives.
• Develop workforce strategy and capacity planning aligned with business growth, demand forecasting, and regulatory requirements.
• Partner with recruiting teams to build strong provider pipelines and optimize hiring outcomes, including mix of provider types and employment models.
• Define and manage provider performance frameworks focused on quality, productivity, utilization, and efficiency.
• Collaborate with product and engineering teams to enhance provider-facing tools and workflows that reduce friction and improve operational effectiveness.
• Oversee provider compensation, incentives, and payment operations to ensure accuracy, timeliness, and alignment with performance outcomes.
• Lead provider operations infrastructure, including systems, workflows, and processes supporting scalable and efficient care delivery.

Requirements:

• 10+ years of experience in healthcare operations, provider operations, or workforce management roles.
• 5+ years of leadership experience managing clinical teams or large-scale provider organizations.
• Proven success building and scaling provider or workforce operations in high-growth healthcare or digital health environments.
• Strong analytical and strategic capabilities, with experience in capacity planning, utilization, and cost optimization.
• Experience working cross-functionally with product, engineering, finance, clinical, and recruiting teams.
• Strong understanding of provider engagement, performance management, and operational excellence in healthcare settings.
• Experience with both W2 and 1099 workforce models is strongly preferred.
• Background in telehealth, value-based care, or clinical operations is highly desirable.
• Strong communication, leadership, and problem-solving skills with a data-driven mindset.

Benefits:

• Competitive compensation package with equity opportunities.
• Comprehensive health, dental, and vision insurance coverage.
• Flexible remote work environment with distributed teams.
• Unlimited or flexible paid time off policies.
• Professional development support, including education and training budgets.
• Opportunity to work on meaningful healthcare innovation improving chronic disease outcomes.
• Collaborative, mission-driven culture focused on accessibility and affordability in healthcare.
• Exposure to cutting-edge AI-enabled healthcare systems and workflows.