Director, Resource Management

Point B is a consulting firm that is trusted by the world’s leading organizations and specializes in business transformation and technology services. We are committed to making an impact for our customers and leveraging technology to unlock human potential.We help accelerate our customers' progress toward meaningful outcomes by bringing together cross-industry expertise, proven process, and transformative technology to activate shared potential.

Our diverse set of experts spans 13 U.S. locations, with international reach via our partnership with Nextcontinent. We're united by our desire to help our customers succeed, wherever they do business. 

Point B has been consistently recognized as one of the best places to work by Fortune® magazine, The Wall Street Journal, Consulting® magazine, BuiltIn, Vault.com®, and many others. 

Firmwide Operations at Point B delivers internal and external results through leadership, process, people, and technology while supporting employees in delivering their best for our customers.

Our operations team includes roles focused on People & Culture, Talent & Executive Talent, Risk & Legal, Finance & Accounting, Travel & Events, Communications & Change Management, IT & Facilities, Business Operations, and Marketing. Working across these disciplines, we create the foundation from which Point B'ers discover and grow their careers. 

The Director of Resource Management plays a critical role in overseeing the Resource Management team,

focusing on optimizing the staffing process and balancing supply and demand decisions across various practices

and customer needs. The Director role is responsible for leading a dedicated team, resolving conflicts, and

collaborating with key stakeholders to streamline processes, drive efficiency, and contribute to the overall success

of the organization.

In addition to leading the RM Team, the Director plays a player-coach role by serving in a part-time Resource

Manager capacity.

WHAT YOU’LL GET TO DO:

Team Leadership:

o Oversee and lead Point B's Resource Management team.

o Foster a collaborative and high-performance culture within the team.

o Prioritize workload across the team to enable staffing of high value deals and meeting customer

deadlines.

o Provide guidance and mentorship to team members.

Staffing Process, Governance, and Conflict Resolution:

o Work with Growth and Delivery teams to define and enforce staffing governance.

o Develop, manage, and optimize the staffing process and systems.

o Resolve conflicts through negotiation, scheduling adjustments, or alternative solutions.

o Collaborate with Contractor Support on immediate and mid-term staffing needs to ensure

sourcing priorities.

Demand and Supply Planning:

o Lead process to analyze demand and supply forecasts and trends to prioritize sourcing and

demand generation activities, inform workforce planning, and support revenue forecasting.

o Collaborate with Operations, Talent Acquisition, and FP&A teams to develop monthly D&SP

report.

o Collaboration with HR on items that impact staffability (LOAs, accommodations, and delivery

performance).

Utilization Tracking:

o Monitor and optimize resource utilization to ensure effective deployment on projects.

o Implement strategies to enhance consultant productivity and project efficiency.

Bench Management:

o Allocate unstaffed resources strategically to high-priority activities that contribute to business

growth, add customer value, and support critical operational needs.

Skills Management System:

o Collaborate with People and Delivery teams to implement and manage a skills management

system to enhance the staffing process.

RM Reporting and Analytics:

o Own Resource Management reporting and analytics.

o Provide actionable insights to facilitate effective decision-making.

Process Improvements:

o Identify and implement process improvements and operational efficiencies.

o Collaborate with cross-functional teams to enhance overall productivity

WHAT WE OFFER:

An environment that encourages you to identify new opportunities and the support to make it happen

The opportunity to build and be part of a fun and collaborative culture with teams that are as passionate

about their communities as they are about their work

A comprehensive, flexible Total Rewards program that supports and recognizes each individual’s unique

needs and contributions to the firm

WHAT WE EXPECT YOU’VE ALREADY DONE:

B.A. or B.S. degree required. MBA encouraged

10+ years of relevant experience, preferably in a management consulting or professional services environment

3+ years of resource management experience

2+ years of managing and developing people

Excellent interpersonal and presentation skills

Experience with Certinia (FinancialForce) preferred

THE KIND OF PEOPLE WE LOOK FOR:

Innate problem solvers who want to grow in a flexible, collaborative culture

Engaging leaders who make a positive impact on their firm, clients, and communities

Versatile people who thrive on variety and challenge

Successful in ambiguous environments

Desire to and ability to learn

Passion for Point B’s Mission, Vision, Values & Culture

Gets it done brand and attitude

Ability to travel occasionally

Ability to work from home

Ability to work non-standard work hours when necessary

YOUR OFFICE HOME BASE:

Any Point B Office Location

COMPENSATION AND BENEFITS:

The estimated salary range for this role is $136,500 - $226,500 USD per year. This salary range is provided as required by local and state law as applicable. Individual salaries vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable.

Bonuses are awarded at Point B’s discretion and are based upon individual contributions and overall firm performance.

INTRIGUED TO LEARN MORE?

When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.

WHAT MAKES POINT B DIFFERENT?

Our Founding Purpose and Values of our firm. Be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients 

Employee Ownership – Giving you a voice in directing your career and building our firm 

Benefits – Our comprehensive package includes competitive base pay and an annual bonus, complete health benefits including an option for 100% employer paid premium for medical, vision and dental coverage for employees, ownership shares through our ESOP, self-directed time off and more

Work-Life Balance – A unique culture that recognizes the importance of flexibility and collaboration. Our local and national model empowers you to choose the life you want

Award winning – We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women. Hear more about why people love working at Point B on GlassDoor

We are an equal opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability. You can read more about our commitment to diversity on our Careers Website.

Point B is committed to providing equal opportunities for persons with disabilities or religious observances, which includes providing reasonable accommodation for in any individuals with disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team at [email protected] or 206-517-5000 to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance, you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires.

Legal Information for Job Seekers can be accessed on our Careers Website.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.