Director, Risk Management - LOD1

Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we're relentlessly focused on empowering prosperity in all its forms.

From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond - we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we're only getting started.

With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL - plus a growing presence in San Francisco - we're entering our next big chapter. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington.

People matter to us, so we think our best work is done when we're together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual ("remote") workplace models.

Join us and make your mark on what's next in fintech.

*Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.

Overview

The Director, Risk Management is responsible for the development, implementation and coordination of a centralized first-line of defense (LOD1) risk and internal control program for Early Warning's Payments and Risk Products business lines. This newly consolidated role is designed to ensure risk programs and controls are implemented consistently and operating effectively across these business lines as it relates to all risk types including strategic, operational, compliance and financial. The role will be required to align with the company's Enterprise Risk Management leadership around the structure of the 3LOD (three lines of defense) Program to ensure the consistency in the implementation and operationalization across the enterprise.

Essential Functions

• Build and manage the business line's centralized LOD1 function, including strategic vision and implementation plans, acting as business-line liaison to Enterprise Risk Management, Operational Risk Management, and Compliance in support of the company's 3LOD program.
• Work with Compliance and other Risk functions to understand and monitor applicable regulations and requirements, assess business impact and drive appropriate projects and processes to address needed changes.
• Partner with Enterprise Risk Management in the execution of Risk and Control Self Assessments.
• Partner with Business Continuity Management on business' participation in BC/DR tests, and own and maintain required process and technical recovery plans.
• Oversee and monitor the business-lines' third-party relationships, including both performance and risk management.
• Assist the business-line in the design and build of process maps in alignment with Early Warning's Process Classification Framework. Own and maintain business-lines' process inventory and internal control environment inventory. Design, maintain, and report metrics (KPIs and KRIs) demonstrating control effectiveness.
• Identify and self-report issues through the ERM Self-Identified Issue Process; individually and together with other LOD1 business-line members
• Ensure risk remediation plans exist and are sufficient; track remediation plans to completion and ensure remediation is on-time and sustainable; ensure action plans and remediation of issues by risk owners.
• Support business-line Risk Acceptance Forms (RAF) process, when applicable.
• Drive periodic executive level reporting regarding business risk management activities, working closely with business-line leadership Develop, in alignment with ERM's frameworks, a 1st LOD risk management governance process across the business lines to support decision making and escalation regarding risks that may be not be consistent with the business' risk tolerance
• Deliver education and awareness of risk ownership essentials.
• Continually monitor and update assessments of the control environment, keeping abreast of significant control issues, trends and developments. Perform internal control effectiveness test plans and procedures.
• Lead a team of risk professionals.
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

• Bachelor's degree in Business Administration, Finance, Accounting or other related field of specialty.
• Demonstrated successful experience in the financial services industry or experience within a three-lines of defense program.
• Demonstrated success leading risk functions in a 3LOD environment.
• Demonstrated ability to work effectively in a complex, highly regulated environment.
• Excellent problem solver with effective change management skills
• Working knowledge of regulatory requirements specific to the business-lines.
• Excellent communication, organization and interpersonal skills, with demonstrated ability to collaborate and build trust in business partners.
• Effective influence management skills.
• Background and drug screen.

For CDO focus area:

• Knowledge and experience with model risk management and first line support for Chief Data Office.
• Demonstrated success developing and implementing effective risk solutions for data management.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Preferred Qualifications

• Experience interacting with executive management.
• Demonstrated experience working in multiple risk disciplines including but not limited to product, regulatory and compliance, third party, reputation, competitive, etc.
• Knowledge of COSO's Internal Control - Integrated Framework, or similar.
• Risk management, internal control, or internal audit certification(s)
• First line of defense risk management experience in a regulated financial institution.
• Proficient in writing policies and procedures.
• In depth knowledge and understanding of regulatory environment and its applicability to financial services and risk.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage - Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off - Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services is an Equal Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law.