Job Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI any data and any workflow- helping 85% of the Fortune 500® work smarter faster and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
Position Summary
ServiceNow is seeking an experienced and detail-oriented Director SEC & ESG Reporting to join our Finance organization. This critical and high-profile role is responsible for overseeing the preparation and filing of SEC reports and managing the Company's environmental social and governance (ESG) regulatory reporting requirements. The Director will serve as a key technical accounting resource and cross-functional partner to Legal Investor Relations FP&A Sustainability and external auditors.
This role requires a strong command of US GAAP SEC regulations and evolving ESG disclosure frameworks combined with exceptional leadership project management and communication skills.
Key Responsibilities
SEC Reporting
- Lead the preparation review and timely filing of SEC periodic reports including Forms 10-K 10-Q 8-K (earnings release) and other required filings
- Ensure accuracy and completeness of financial statements footnotes MD&A and related disclosures in accordance with US GAAP and SEC rules and regulations
- Coordinate with external auditors on quarterly reviews and annual audit procedures related to SEC filings
- Monitor and evaluate the impact of new and proposed accounting standards (FASB SEC) and lead adoption efforts including drafting technical accounting memos
- Maintain and enhance disclosure controls and procedures; partner with Legal and Investor Relations on earnings releases earnings scripts and investor communications
- Manage the EDGAR filing process including XBRL tagging and submission
- Support proxy filings through performance of quality assurance procedures
- Manage the Sarbanes-Oxley (SOX) compliance activities related to the financial reporting process including internal control documentation and remediation
- Research benchmark and document critical disclosure-related matters and present to executive management/external auditors
ESG Reporting
- Work closely with our ESG reporting and sustainability teams as well as internal stakeholders on ESG regulatory reporting preparedness
- Co-lead project management as it relates to the Corporate Sustainability Reporting Directive (CSRD) readiness-project
- Lead the Company's compliance efforts with SEC climate-related disclosure rules and other emerging ESG regulatory requirements as applicable
- Involvement in establishing and maintaining ESG data governance frameworks including data collection methodologies controls and audit trails to support third-party assurance
- Partner with Corporate Sustainability Legal and other cross-functional teams to ensure readiness and successful completion of ESG regulatory requirements
- Monitor developments in global ESG reporting standards and advise leadership on evolving disclosure expectations
Leadership & Cross-Functional Collaboration
- Manage and develop a high-performing team of SEC and ESG reporting professionals; provide mentorship set performance goals and foster a culture of continuous learning
- Serve as a subject matter expert and key advisor to senior management on reporting disclosure and ESG matters
- Build and maintain strong working relationships with Legal IR Sustainability FP&A Internal Audit and external advisors
- Lead or contribute to special projects including mergers and acquisitions capital markets transactions and process improvement initiatives
Qualifications
Required
- BS/BA degree in Accounting and CPA is required
- Big 4 public accounting experience with SEC-reporting clients
- 10+ years of progressive accounting/reporting experience including a minimum of 5 years in a public company SEC reporting role
- Strong understanding of non-GAAP disclosure requirements and previous experience in earnings release reporting
- Strong technical knowledge of US GAAP SEC rules and regulations and SOX compliance
- Demonstrated experience managing or contributing to ESG/sustainability reporting programs
- General knowledge of ESG regulations and reporting standards (CSRD TCFD ISSB etc.) with interest to further learn these areas and act as a future subject matter expert as it relates to ESG reporting
- Proven ability to manage multiple priorities and deadlines in a fast-paced high-growth environment
- Excellent written and verbal communication skills; ability to present complex topics clearly to executive-level audiences
- A strong team player with a positive service-oriented attitude
- Meticulous and superior attention to detail
- Experience with Workiva and SAP
For positions in this location we offer a base pay of $180200 - $315400 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Skills Required
- BS/BA degree in Accounting and CPA
- Big 4 public accounting experience with SEC-reporting clients
- 10+ years progressive accounting/reporting experience including minimum 5 years in a public company SEC reporting role
- Strong understanding of non-GAAP disclosure requirements and experience in earnings release reporting
- Strong technical knowledge of US GAAP SEC rules and regulations and SOX compliance
- Demonstrated experience managing or contributing to ESG/sustainability reporting programs
- General knowledge of ESG regulations and reporting standards (CSRD TCFD ISSB etc.) and interest to develop subject matter expertise
- Proven ability to manage multiple priorities and deadlines in a fast-paced high-growth environment
- Excellent written and verbal communication skills; ability to present complex topics to executive-level audiences
- Team player with a positive service-oriented attitude
- Meticulous attention to detail
- Experience with Workiva and SAP
What the Team is Saying










ServiceNow Compensation & Benefits Highlights
- Healthcare Strength—Health coverage is presented as comprehensive including medical dental vision disability life insurance and an EAP with a defined number of free counseling visits per incident; materials also highlight mental‑health support. This breadth positions core healthcare as a strong pillar of the package.
- Parental & Family Support—Paid parental leave is described as substantial (e.g. 20 weeks for birthing parents and 12 weeks for non‑birthing parents) alongside fertility adoption assistance and caregiver resources. This combination signals robust family-oriented support.
- Leave & Time Off Breadth—Time off includes flexible PTO 12 paid holidays tenure‑based vacation targets (15/18/20 days by service) and periodic company wellbeing days. Together these create multiple avenues for rest and flexibility.
ServiceNow Insights
What We Do
As the AI platform for business transformation we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C" as we like to call it). With more than 8400+ customers we serve approximately 90% of the Fortune 500® and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™.Explore your future career with us visit www.careers.servicenow.comFrom Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Why Work With Us
By joining ServiceNow you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company you can grow your career faster.
Gallery
ServiceNow Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At ServiceNow we lead with flexibility and trust. For some home is the primary workplace. For those who come into a ServiceNow workplace you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.











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