Director Security Research & Development

• Builder-led culture: Security R&D is defined by engineering output not advisory reviews. We emphasize building production security capabilities with the same discipline as product engineering.
• Dual operating model: Your team both contributes directly to product engineering and develops its own security products and services - a rare combination that requires deep engineering credibility and strong product instincts.
• Platform advantage: ServiceNow owns the entire stack - runtime ACLs data layer workflow engine. You can build security capabilities that no external vendor can replicate.
• Global scope: Standing up the Israel hub is a strategic investment. You will shape a world-class engineering center from its inception with direct influence on its culture and technical direction.
• AI intersection: The role collaborates closely with AI Security on agent security tooling placing you at the frontier of securing AI systems at enterprise scale.

• Scale the existing US-based Security R&D team and stand up a new engineering hub in Israel. Hire engineering managers senior engineers and architects across both sites.
• Establish the Israel hub as a high-performing engineering center. Hire local leadership define operating rhythms across time zones and travel regularly to build team cohesion and culture.
• Define the org structure team charters and technical ownership model across the US and Israel. Ensure seamless collaboration between sites.
• Set the hiring bar and engineering culture: this is a team of software engineers with deep security expertise not security consultants who happen to write code.

• Lead the development of AI-powered automated security review capabilities integrating in-house models and third-party services to dramatically expand security review coverage across ServiceNow's codebase.
• Drive open contributions to product engineering in security-critical areas embedding Security R&D engineers directly into product teams where their domain expertise accelerates delivery.
• Design and build Security R&D's own capabilities - security tooling automation and platform services - both for internal consumption and as externally facing product features.
• Leverage ServiceNow's unique platform advantages - ownership of the Agent Framework runtime ACL enforcement data layer and workflow engine - to build security capabilities that external vendors cannot replicate.
• Collaborate with the AI Security team on AI agent security tooling bringing software engineering discipline to securing AI systems at enterprise scale.

• Represent Security R&D credibly to senior engineering leadership. This role demands a leader who is seen as a peer who ships production code not an advisor who reviews it.
• Partner with embedded product managers to define and execute the Security R&D roadmap balancing long-term platform investments with near-term delivery milestones.
• Build relationships across Product Security's other functions to ensure Security R&D amplifies their impact through engineering.

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AI's potential impact on the function or industry.
• 20+ years of progressive experience in software engineering and security spanning hands-on development through engineering leadership OR related experience and education
• Bachelor's degree in Engineering Computer Science or a related technical field.
• Deep expertise across multiple security domains including application security infrastructure security identity and fraud prevention insider threat and trust & safety.
• 5+ years of engineering management experience leading and scaling teams of 25+ engineers including hiring managers and building leadership layers.
• Demonstrated track record of building engineering teams and capabilities from scratch (0→1) not only inheriting and optimizing existing organizations.
• Strong hands-on software engineering foundation with production experience in Python and Java. You started as a builder and never stopped thinking like one.
• Experience managing globally distributed engineering teams across multiple time zones and geographies including team buildouts in new locations.
• Enterprise-scale software engineering experience at a major SaaS cloud or technology company - building systems that serve millions of users with high availability security and regulatory compliance requirements.
• Hands-on experience with AI/ML systems GenAI or Agentic AI technologies - building integrating or securing them within enterprise products.
• Ability to operate as a credible engineering peer to VP and Sr. Director-level product engineering leaders - holding your own in architecture reviews design discussions and roadmap negotiations.

• Experience in fraud prevention identity security regulatory compliance technology (OFAC FinCEN PCI SOX) or insider threat programs at a major SaaS or fintech company.
• Familiarity with enterprise security frameworks (NIST SSDLC) and practical experience translating compliance requirements into engineering solutions.
• Experience with container and Kubernetes security runtime security (e.g. Falco) OPA policy enforcement service mesh security or cloud-native security architectures (AWS preferred).
• Background building security capabilities that ship as part of a commercial product not only internal tooling.
• Experience with MLOps pipelines prompt engineering or agentic frameworks (e.g. LangChain LangGraph) in a production security context.

What We Do

As the AI platform for business transformation we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C" as we like to call it). With more than 8100+ customers we serve approximately 85% of the Fortune 500® and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us visit www.servicenow.com/careers. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Why Work With Us

By joining ServiceNow you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company you can grow your career faster.

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