Director, SMB Revenue Programs

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

We are looking for a Director, SMB Revenue Programs to join Snap Inc. This role will lead the entire function and launch global programs to serve Snap’s global SMB audience and drive retentive revenue growth. Quarter-backing & owning SMB organization’s revenue strategy in each segment, this role will own revenue goals and ensure that SMBs succeed by leveraging Snap to power their business’ growth.

The ideal candidate brings experience owning revenue targets and leading go-to-market initiatives, with a lens akin to driving product-led growth. They will have a proven track record in problem solving, scaling, and leading growth initiatives. They will develop, deploy and scale global programs that address the needs of SMBs in their segment - via a test and iterate framework. The role will set and own strategic go-to-market roadmaps, with clear resourcing and support from a wide array of cross-functional groups (Marketing, Operations, Product, Engineering, Advertiser Support, and Data Analytics).

What you’ll do:

• Be the single-threaded accountable leader for retentive revenue growth for SMB globally

• Build, coach, and grow a team of highly skilled strategic program managers in service of building & shaping the go-to-market strategies for SMB team

• Own global SMB revenue programs with end-to-end ownership from ideation to goal attainment

• Develop business plans, customer and market insights, and analyze program effectiveness

• Establish performance measurement criteria and KPIs to track against business growth goals

• Lead global, cross-functional teams including sales, marketing, operations, data science, and product to drive execution of growth initiatives

• Present results and recommendations based on program performance

• Drive communication and influence a broad range of stakeholders including executives

Knowledge, Skills & Abilities:

• Experience developing, growing and sun-setting revenue-driving products or programs, especially into SMB or high-growth consumer areas

• Proven track record in driving revenue growth via programs that are multi-geography, and complex in nature

• Expertise in identifying and resolving hard trade-offs; often spanning multiple quarters.

• High comfort with and passion for data driven decision making

• Experience simplifying complexity and effectively communicating with business and technical executives, as well as external stakeholders

• Experience or familiarity in working with the media or digital advertising industry

• Ability to influence and drive change among partner teams and leadership, in service of building new approaches and shifting the daily behaviors of a team

• Proficiency in and comfort presenting to and communicating with senior leadership

Minimum Qualifications:

• BS/BA degree or equivalent years of experience

• 12+ years of experience

• 4+ years of revenue accountability, preferably in SMB or consumer based businesses.

• 6+ years of experience building, scaling and managing teams in a high performance environment

• Experience leading cross-functional teams to launch growth or marketing strategies and drive results, in a rigorous KPI-driven setting

• Proven track record in problem solving, analytical thinking, and driving strategies that are data-driven and people-informed

Preferred Qualifications:

• Experience launching scaled growth or SMB/consumer programs to drive monetization goals

• Passion for structured problem solving, developing / testing hypotheses, and modeling

• Passion for change, Snapchat, and creativity!

At Snap, we believe that having a team of diverse backgrounds and voices

working together will enable us to create innovative products that improve

the way people live and communicate. Snap is proud to be an equal

opportunity employer, and committed to providing employment opportunities

regardless of race, religious creed, color, national origin, ancestry,

physical disability, mental disability, medical condition, genetic

information, marital status, sex, gender, gender identity, gender

expression, pregnancy, childbirth and breastfeeding, age, sexual

orientation, military or veteran status, or any other protected

classification, in accordance with applicable federal, state, and local

laws. EOE, including disability/vets. If you have a disability or special

need that requires accommodation, please don’t be shy and contact us at

[email protected].

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!