Director - Solution Owner

This role is not eligible for 100% remote work and employees must live within a commutable distance to the office in which the role is based.

Who You'll Work With

Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what's possible-together.

Founded in 2001 and headquartered in Seattle, WA, Slalom has organically grown to nearly 6,000 employees. We were named one of Fortune's 100 Best Companies to Work For in 2016 to 2018, Glassdoor Best Places to Work in 2018, and are regularly recognized by our employees as the best place to work. You can find us in 27 cities across the U.S., U.K., and Canada.

One of our fastest-growing capabilities is Slalom Build, which uses agile engineering to deliver custom-built digital products and solutions. Slalom Build is a network of seven Build Centers that consist of passionate technology builders of a wide variety of disciplines including solution ownership, quality engineering, software engineering, experience design, cloud architecture, and DevOps automation. Strategic partners include Amazon Web Services, Microsoft, Salesforce, Tableau, and Google Cloud.

What You'll Do

Slalom is seeking an entrepreneurial and progressive leader to lead the growth and success of our Solution Ownership capability. The Director will provide thought leadership to our clients, set strategic direction for Solution Ownership, and ultimately drive and support sales, recruiting, consulting, and operational efficiencies. You will also be accountable for ensuring the overall quality execution of technology and product build across a breadth of expertise areas that include Software Engineering, Cloud Platforms, Mobile and other digital platforms.

• Perform large-scale, complex software delivery project/program management on client engagements
• Maintain client/partner relationships and demonstrate expertise in leading/overseeing Agile projects to ensure successful outcomes
• Manage production of project deliverables, budget, and presentations to client personnel and leadership
• Engage directly with senior client stakeholders as an Engagement Manager. You will manage engagement risk, project economics including planning and budgeting, managing accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client
• Lead multiple software delivery projects for a client engagement
• Lead the efforts to capture best practices and develop case studies and other core deliverables to build solution offerings; conduct workshops revolving around Solution Owner best practices and concepts
• Participate in industry forums, events, and speaking engagements
• Work with Product Owners and Solution Architects to define and deliver the technology solutions for clients
• Develop and promote innovative agile and team leadership solutions, methodologies and proposals
• Support selection, staffing, and onboarding of consultants to projects; assist in qualifying opportunities and work with people managers and consultants to assess project fit
• Provide guidance, coaching, mentoring and day-to-day direction for a team of direct reports
• Handle the performance feedback and annual review processes for direct reports
• Lead business development opportunities, including writing SOWs and presenting solutions to prospective clients; identify opportunities and support sales to both new and existing clients
• Serve as a People Manager for people within the Solution Ownership capability, and provide meaningful mentoring and advisement to more junior members
• Travel Requirements: Willingness to travel up to 50%

What You'll Bring

• 12+ years of consulting experience in iterative software development as a Program Lead, Engagement Lead, or similar role
• Experience in all phases of product development, software development, and testing lifecycles
• People Management experience including a strong history of mentoring others
• Management experience in established technology and product departments with mature program management processes and standards for both Agile and waterfall project methodologies
• Experience with recruiting and building out teams
• Hands-on management of complex projects with multiple work streams and $10M+ budgets; management of roadmaps and financials
• Demonstrated professional growth and the proven ability to work cross-functionally
• You are comfortable creating proposals, writing RFPs and SOWs, and reviewing proposals with clients
• Expert business operations experience (e.g., invoicing, SOW, margins, utilization)
• Outstanding verbal and written communication skills to audiences of all levels including client-facing skills
• Expert in agile software delivery methodologies: Scrum, Kanban, SAFe, XP, and Lean
• Ability to organize and run scrum of scrums on larger engagements
• A real passion for building software solutions with state-of-the-art technology
• You embrace challenging situations and enjoy solving complex problems
• Bachelor's degree in Computer Science or another related technical field

About Us

Slalom Build is a highly scalable, high-velocity Build as a Service firm. We work with clients in a flexible, collaborative, and repeatable methodology to create custom technology solutions for their most impactful initiatives and to accelerate their digital transformation journey. Over 1400 Builders strong, distributed across dynamic cities, our innovation hubs attract the type of people who contribute to thriving teams. By placing Builders in close proximity to clients-as well as their cultural and technology cohorts-we can assure the quality, versatility, and speed that product delivery demands, along with the elasticity and scale to tailor to individual client needs.

Slalom Build leverages a foundation of innovation inherited from Slalom, a Seattle-based firm that set out in 2001 to disrupt and redefine management consulting. Now 10,000+ professionals strong around the globe, Slalom is deeply engaged with some of the world's most influential, change-making enterprises. Learn more at slalom.com.

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being-related expenses as well as discounted home, auto, and pet insurance.

Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws.

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