Director, Solutions Delivery - Reinsurance Lead

Job Summary

This position plays a key role in the organization by managing business application solution delivery for Reinsurance in support of F&G’s strategic goals and objectives. A sizable component of the position is leading technology services across Reinsurance's BU, focused on development of platforms and applications across Reinsurance. This position will also lead multiple projects in the solution delivery group and provide thought leadership.

Duties and Responsibilities

• Responsible for the maintenance, support, scalability, and performance of applications associated with Reinsurance
• Own the escalation for all technology issues related to the delivery of Reinsurance applications
• Manage day-to-day relationships with Reinsurance vendors
• Responsible for the Reinsurance Technical Architecture and the building of the technical automation of the capability models for the BU
• Engage with Reinsurance BU to understand the roadmaps, and translate them into technology initiatives and solutions
• Partner with Chief of Staff, Architecture, and Engineering to ensure Reinsurance technology initiatives align with enterprise strategy
• Lead internal and external development teams (e.g., PMs, Software Engineers, Data Engineers, Data Analysts) to deliver services
• Oversee solutions delivery efforts, including estimating design, development, and support needs, providing input to capability planning, and ensuring solutions adhere to quality assurance standards
• Gain understanding of industry trends, tools, and practices, communicates to leadership for direction
• Manage vendor relationships to ensure contract terms, SLA and performance agreements are met and changes/enhancements/bugs are managed appropriately
• Develop RFPs and review proposals to determine buy vs. build solution. Negotiate contracts with SLAs, performance agreements and incentives/penalties
• Ensure projects are delivered on time, on budget with quality results that meet the business need.
• Ensure that all solutions meet F&G security and compliance guidelines and align with disaster recovery guidelines
• Retire legacy systems and solutions
• Define and assess all roadmaps, architectures, frameworks and risks associated with each, and manage risk and compliance to minimize exposure
• Estimate resources for all engagements and design, manage and oversee all project teams including internal staff as well as external business partners and third-party vendors

Experience and Education Requirements

• B.S. or B.A. required; advanced degree preferred
• 8+ years of Information Technology leadership in applications architecture and development/programming
• 3+ years experience managing cross-functional development team
• Demonstrated experience leading teams in the Life and Annuity Insurance market
• Knowledge of Reinsurance processing needs and automation trends
• Experience with business communication for technology enablement for Reinsurance needs
• Experience migrating finance organizations from Excel-based process to auditable financial systems encouraged
• Strong/current technical proficiency with applications architecture, frameworks and enterprise solutions delivery
• Strong/Current architecture and implementation experience
• Experience designing, developing, implementing and monitoring adherence to policy, process, procedures and standards
• Strong project management experience, certification a plus
• 5+ years experience managing outsource vendors, COTS and internal staff
• ITIL certification a plus
• Significant technical financial and contract management experience
• Extensive service level management experience; SAS70 knowledge a plus
• Business Process Re-Engineering, Six Sigma or Lean a plus
• Knowledge of Financial Services industry a plus

Skills and Abilities

• Ability to work with Reinsurance teams and Chief of Staff to prioritize and understand project needs
• Aptitude to manage multiple projects and initiatives simultaneously
• Ability to effectively lead teams, coordinate team activities, and mobilize workforce
• Strong insurance experience required; preferred experience supporting or working within Reinsurance
• Demonstrated understanding of financial statements, metrics and reporting
• Significant expertise in testing principles, disciplines, tools and environments
• Strong proficiency in MS Excel
• Extensive service level management experience
• Participated in IT strategic planning and architectural design; established policies and standards
• Strong networking and relationship-building across the organization and with service providers and COTS vendors
• Current knowledge of solution and information security, compliance and disaster recovery principles.
• Business/commercially-focused and results oriented
• Strong fiscal focus including budgets, ROI and Cost Benefit Analysis
• Consultative and client-oriented, a creative problem solver with a collaborative nature
• Executive Leadership; ability to influence/negotiate with peers and vendors
• Excellent project management skills, PMI certification a plus
• Professional, decisive with integrity and high ethical standards