Director, Strategy, Analytics and Insights

OLAPLEX, Inc. (Nasdaq: OLPX) is an innovative, science-enabled, technology-driven beauty company. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete. We strive to empower our consumers to look as beautiful on the outside as they feel on the inside. We believe every person deserves to have healthy, beautiful hair, whether they are visiting a salon or caring for their hair at home.

OLAPLEX has been able to achieve phenomenal growth and we continuously seek exceptionally talented individuals who can support our innovation and creativity. We currently operate in a fully remote environment; because of this, collaboration and flexibility are at the core of our commitment to each other and to the success of OLAPLEX.

About the Role: 

OLAPLEX is seeking a passionate, driven, and collaborative Director to join our Strategy, Analytics & Insights (SA&I) team. Reporting to the SVP, SA&I and in close partnership with cross-functional (Marketing, Operations, Sales, etc.) and external partners, the Director will lead insights and analytics and help drive strategic initiatives and other top priority projects to grow our business and better serve the consumers and stylists who love us. 

He/she/they will be fully independent and able to design and run workstreams (in collaboration with the SVP); an excellent communicator (writing and presenting); and able to drive multiple high-profile projects (managing both internal and external resources). 

The Director will work with and guide two direct reports on the SA&I team in answering critical questions around the beauty market, Olaplex’s business, and our customers around the globe. This is an opportunity to join a dynamic, fast-paced, fun team in an exciting, high growth environment.  

• Own strategic projects, both with guidance of the SVP and independently, from end to end, including identifying the problem to be solved, driving conceptual problem-solving, creating project plans, and engaging resources to against them
• Lead strategic problem solving as an engaged member of the SA&I Team and key cross-functional thought partner on a range of different types of strategic projects
• Work with and manage both the Manager and the Associate, SA&I, as well as external partners, in developing, conducting, and communicating analyses to answer business questions around how we grow and constantly improve our business, both with guidance of the SVP and independently
• Independently own end-to-end creation of presentations (e.g., PowerPoint), i.e., from storyline through final edits, including supporting execution of Board-level presentations
• Design, analyze and synthesize a range of insights (financial, market data, consumer research, etc.) and create persuasive communications to present findings and recommendations to broad audiences, including senior level executives 
• In close collaboration with SVP, design and run quantitative and qualitative research on consumers and stylists in USA and internationally (e.g., surveys, focus groups)
• Conduct and communicate beauty market research on innovation opportunities, international market expansion, and consumer, stylist and retailer strategy, synthesizing various data sources (market research, 3rd party data, internal data, surveys) in furtherance of strategic initiatives
• Work cross-functionally to be proactive in supporting business needs and designing and delivering research, including leading problem solving to identify data needs
• Liaise with 3rd party providers and provide recommendations to the SVP about potential vendor partners
• Collaborate with senior OLAPLEX leadership, cross-functional partners, Advent International Partners, external partners, and other SA&I team members to deliver necessary insights

About You:  

• 7+ years of work experience (~2-4 years in managerial roles) in strategy roles, including experience independently leading customer insights, customer analytics, market research, data analytics
• Top strategy consulting firm background preferred, as senior project manager (or equivalent role)
• Excellent communicator, both oral and written
• Excellent analytical skills, with ability to guide complex data analyses and translate them into actionable insights
• Deep understanding of key consumer brand and customer metrics, including ecommerce and digital marketing metrics and analyses
• Experience leading end-to-end (design to analysis and communication) quantitative and qualitative consumer insights (surveys, focus groups, etc.)
• Strong Excel and Powerpoint skills
• Balanced ego as well as a collaborative and partnership-minded working style; the SA&I team environment is fast-paced, demanding and caring and funPrior experience in consumer industry required, with passion for beauty a must!
• MBA or equivalent experience / advanced graduate degree required
• Bilingual candidates a plus

We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.

Our Total Rewards: 

The annual base pay for this position is  $167,850 - $195,825 with eligibility for an annual bonus. The actual base pay will vary based on factors such as qualifications, years of relevant experience, skill level, functional expertise, certificates or other professional licenses held and geographic location.

• Competitive compensation 
• Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
• Wellness: Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options, Dependent Care Flexible Spending Account with Company Reimbursement
• Parental Leave: Up to 18 weeks for all new birthing-parents and up to 10 weeks for all non-birthing new parents 
• Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
• Professional Development Reimbursement Program: Career development is as important to us as we know it is to you! 
• Culture: Our team has an “attitude of gratitude” and a shared passion for our brand. Join our culture committee and/or DE&I champion team to play a role in building and sustaining our “secret sauce" 
• Recognition: We celebrate our peers and colleagues with our monthly ‘Hero Recognition and Awards’ program. Make a difference as a ‘Bond Builder’ and/or ‘Commendable Creative!’
• Products: Twenty (20) free products per year, plus a friends and family discount 

Our Commitment to Diversity, Equity, and Inclusion:

At OLAPLEX, we support and stand up for our community with our talent, content, messages, and product offering. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a company, unifies our shared commitment to 'do well and do good'. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a stronger and more creative work environment.  

OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.