Director, Strategy & Planning

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

• Taskrabbit is a remote-first company with employees distributed across the US and EU
• 5 time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
• DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
• DataBird journal’s “ Best Places” Best Companies for Women, #4 2019 and #1 2020

• Taskrabbit is a remote-first company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
• The Values. 
  • Care Deeply. We take time to be present and partner with our team and communities. 
  • Level Up. We navigate through ambiguity and go the extra mile.
  • Be A Better Neighbor. We build a diverse and sustainable community and encourage all voices.
  • Lead The Future Together. We value entrepreneurship and are inspired by action
• The diverse culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average
• The perks. Taskrabbit offers employee-paid health insurance, 401k match with immediate vesting, generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. 

The Strategy & Planning team is responsible for orienting the Taskrabbit business around our long-term goals and objectives, and linking that to how we plan, execute, and hold ourselves accountable. The team focuses on the intersection between the forward-looking work to orient our business on where we need to be in the next 3-5 years, and the tactical processes of aligning our teams around mid-term goals to meet those objectives. The S&P team up-levels the organization by bringing in perspective on competition, the evolving market, and our own business model.

As the Director of Strategy & Planning, you will be responsible for managing a team responsible for long-term strategy and mid-term planning for the Taskrabbit organization.  You will be a leader in the organization in positioning how we think about what we’re building over the next 3-5 years to address opportunities in the home services space, and innovate how we best serve our customers and our Taskers. You’ll deeply understand the market, and our different customer groups, and drive longer-term work around how we think about our competition, opportunities in our market, and where we invest our time and our resources.

The team will be the nexus for the organization, bringing together teams with coordinated planning, and accountability around execution. Bridging the gap between our long-term strategy and our shorter-term execution, the S&P team will help increase the effectiveness of teams across Taskrabbit.

Join us in transforming lives, one task at a time.

• Hire, develop, and manage a 2-3 person Strategy & Planning team
• Own our long-term vision and strategy
• Drive our annual planning process, linking to our long-term strategy, and coordinating functions across the business to deliver a trusted output
• Build and manage an OKR framework and process for us to hold ourselves and our teams accountable for the goals we set
• Own one-off and ongoing analysis and work streams around competitive intelligence, business model evolution, customer experience, Tasker experience, and supply and demand matching
• Discover patterns, insights, opportunities to inform future business strategy, while evaluating current business performance
• Be the expert on our competitive landscape and provide insights that will continue to position Taskrabbit as a key player and top home services marketplace in our space

We welcome applicants from a variety of backgrounds and experiences. Below gives you a sense of how we're thinking about what you'll need to be successful in the role.

• 10+ years of real-world industry working experience in technology operations, strategy consulting, investment banking, or an analytics and strategy-related role
• 3+ years of leadership experience, helping team members realize their full potential, and influencing the team culture
• Proactiveness: Independently capable of seeking information in an unstructured environment, solving conceptual problems, corralling resources, and delivering results in challenging situations
• Problem-solving: Adapt in working with data; able to both delve into the details and engage meaningfully on higher level strategy
• Strategic thinker: Ability to create a clear set of plans, goals, and new ideas
• Initiative and ownership: Ability to act with limited oversight on day-to-day basis, balancing multiple priorities
• Ability to synthesize, simplify and explain complex problems, thoughts, and strategies into simple, actionable recommendations to different types of audiences, including executives
• Experience working closely with senior executives to solve challenging business problems; credibly present and debate recommendations with senior leadership
• Relationship building: Ability to build trust quickly, high degree of empathy and expertise at managing senior, cross-functional relationships
• Team-first attitude: Motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business and how TaskRabbit operates

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially-minded and data-driven people who also have a passion for helping people do what they love.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

An Active Commitment to Equity within our Company and Platform.

We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. 

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.